help guys! No startup programs working in W7

Dell / Studio 1749
April 13, 2011 at 21:17:49
Specs: Windows 7, 2.4 GHz / 3764 MB
it took me forever to get firefox started. anyway it seems that ever since i add a program i cant open anything else. first my computer got really slow. then it got fast again, but while changing everything to internet explorer. not ever internet explorer worked with that program as its start up. and when i change it it changes everything. system restore wont work, i cant get the property's to work like computer right click property. am stuck. i cant download anything because they just wont open cuz its stuck on Mozilla( only program that works with it-self). not ever a inserted cd will work cuz of the same problem... i have tryed downloading a zip though. but its probably the same. help please!!

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#1
April 13, 2011 at 21:22:30
also the programs that do seem to have not change like redegit seem to not have a open or open with button. and running the program in task manager by starting a new task does not work either

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#2
April 14, 2011 at 06:59:09
You have not mentioned the program (probably important), but I will assume for the moment that this was a downloaded program and it either was a resistry clean up program (NEVER use one of these) or an infection, probably a trojan piggybacked to it.
First restart to Safe Mode with networking.
Using Firefox, download (if you can) Malwarebytes, install, update, and scan.
Try a system restore from within Safe Mode.
If these do not work, you will need to use a system repair disk (that you should have made prior), a recovery disk (from the manufacurer), a Windows 7 install disk, or your recovery partition and do a repair. The repair feature will give you a few options, you will not need the start up repair, but you can do a system restore from one of these since it bypasses the corrupted system files and corrupted registry and uses it's own built in features. This will let you choose still from your exiting restore points and make sure that you choose a restore point far enough back that you definitely did not have this problem yet.

You have to be a little bit crazy to keep you from going insane.


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#3
April 14, 2011 at 14:48:19
well i always make a restore point before i download anything. my problem was that everything i tryed to open was being opened using what ever program i had told it to use like to use firefox i picked firefox in the open with.. window. and even safemode was effected. i tryed to use the repair disk but it wouldnt open on start up because it didnt know what program to use to open it. thankfully windows explorer worked and i found the system restore program. which by the way the cleverly named rstrui.exe to piss me off looking for it. but its all good. i fixed it. i was surprised how fast the Trojan did its thing. it was called ump_45.class. what ever .class is idk

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#4
April 14, 2011 at 14:50:42
oh and thanks for the help. but yea like i said i couldnt open any disk files

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#5
April 14, 2011 at 19:23:51
You probably needed to reset your boot order to boot from the DVD drive first, then you put in the disk and restart the computer and it starts to the lite version of windows safe mode that is on the DVD disk so it is not effected by any system corruption.

Glad to hear you got it working, but make sure you run Malwarebytes and run it more than once after updating it just to be sure.

I recently had a problem with a trojan/fake anti-malware program that my daughter picked up. The antivirus and Malwarebytes programs were already effectively shut down due to a registry entry that diverted these attempts to itself. I used an online instruction for manually removing the lock out by manually removing the registry entrys (not for everyone) and it apparently worked and then malwarebytes removed the rest (so I thought). The next day though it was back in a mutated form and the registry editor could not be opened again. This time I used the install disk to access it's repair features and ran the system restore from there. Then I ran Malwarebytes 3 times before it was clean. This morning Webroot's antivirus with spysweeper found and removed another fake/Antivirus program which may or may not have been a related left over (probably). I tell you this because just because you think you are clean, does not mean you are yet. Update and run both your antivirus program and Malwarebytes twice a day for at least 2 or 3 days after you no longer are finding related problems.

You have to be a little bit crazy to keep you from going insane.


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#6
April 15, 2011 at 05:06:40
alright thanks again

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