HDD not seen by Windows 7 in custom built PC

March 23, 2011 at 03:02:21
Specs: Windows 7 - 64, amd phenom II black 1090
New build pc, asus motherboard, seagate 1Tb HD, Bios sees the hard drive as being there. First load up evrything went fine - powered up - installed windows 7-64. And then it all went downhill. autoplay froze up from cd-drive, started having trouble booting. quickly degenerated to not being able to boot windows at all.
Bios recognizes the drive is there - but when I boot up windows cd to restore/install - it says no drive present.

See More: HDD not seen by Windows 7 in custom built PC

Report •

#1
March 23, 2011 at 04:59:17
The first step after loading Windows before anything else, is to load the motherboard drivers, then any other drivers, then Windows update, then antivirus program, and finally your programs. If you skipped the part about loading the motherboard drivers, you will have a more difficult time now if you are having trouble booting. Try booting to safe mode and see if you can load the drivers there.
If you did load the drivers and reloading them does not help, use hard drive manufacturer's hard drive test utility (burn bootable CD) and run the tests on that. If that is good, run Memtest in a similar manner to test your RAM.

You have to be a little bit crazy to keep you from going insane.


Report •

#2
March 23, 2011 at 07:47:45
I recommend you go to the Seagate site and download their fitness utility for DOS. Burn to CDR or install to memory stick and run from the boot to test the hard drive.


Report •

#3
March 23, 2011 at 23:46:09
Thank you both for your replies - both very helpful :)

After about 8 hours trying various things, using boot cd's etc, was ready to give up - still unable to actually communicate with HDD other than what initial BIOS was seeing. Put in a new hard drive - and worked fine straight away. From the speed that it started up/loaded right from the offset, I am currently assuming that the other drive is duff. Though will be coming back to that to double check later.

Thanks again :)


Report •

Related Solutions

#4
March 24, 2011 at 19:15:52
Seagate again....Hmmm. In the years since my Gateway 2000 Windows 95 machine, I have had hard drives fail on 2 desktops and one laptop (all factory installed) and all have been Seagate drives. All other drives I have had, many I have purchased separately have not failed, a few in use for nearly 10 years. None of my current drives are Seagate. Maxtor was my old preference before Seagate purchased them, now I purchase only Western Digital.

You have to be a little bit crazy to keep you from going insane.


Report •

#5
March 28, 2011 at 15:07:46
make sure it is all plugged in and try using the sata plugins in sequence - OS plug 1, next disk plug 2, dvd rom plug 3. That always works for me. And check your bios to make sure that sata is set to load the disk or whatever you have plugged in.

Report •

Ask Question