Having trouble installing windows 7

Micro-star international 915p neo2 plati...
November 14, 2010 at 07:49:12
Specs: Windows 7, pentium 4 3,2ghz/2gb ram
Greetings
I am currently trying to install windows 7 on my msi 915p neo platinum motherboard. Problem is, after I type in prefered language i get the error message "a required CD/DVD drive device is missing". I am guessing that it has something to do with the motherboard hardware drivers, but i am not sure how to proceed to fix the problem.
any help is appreciated

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#1
November 14, 2010 at 09:45:30
windows 7 is quite fussy with some DVD drives. I had one it just did not like though it was fully working with XP. I had to change it for another before I could install Windows 7.

I do not know if yours is one of them as you have not said which model it is.

Try googling windows7 + your DVD drive and see what comes up.

___________________________________________
When everything else fails, read the instructions.


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#2
November 14, 2010 at 10:56:38
you could also install from a usb drive, windows produce a free tool to create a usb installation boot, it should save you any problems..
http://store.microsoft.com/help/iso...
i hate computers!
but cant help myself....


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#3
November 14, 2010 at 12:56:51
Sounds like your optical drive is not configured correctly in the BIOS screens. Confusion can occur when you are using SATA hard drives and IDE optical drives. If the DVD drive is SATA be sure it is connected to a SATA port that is bootable. Some boards have ports for storage drives only that don't support a bootable device.

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Related Solutions

#4
November 15, 2010 at 12:48:17
maybe this bit of information can contribute to some more clues to what the problem cause is. In BIOS I discovered that the optical drive was only bootable after I inserted the Windows 7 install CD. Also while setup was configuring it stopped reading from the optical drive.

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#5
November 15, 2010 at 12:55:47
In fear of exposing myself as the computer newbie that I am (as if my nick didn't say enough) i have to say that I am not completely sure of what you are suggesting. i checked my optical drive and it is a Sony DVD DWQ28AB2 IDE OEM. In BIOS is what listed as RAID under the bootable section.

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#6
November 15, 2010 at 13:07:30
Your motherboard has both a standard IDE controller with 1 Blue port and and IDE RAID controller with 2 yellow ports.

You should be connecting the IDE cable to the Blue IDE port. Is that where you have it?

Drivers do not come into play until AFTER Windows is installed.

Your drives should all show in the POST screens at start up. If you don't see any POST screens then boot into the BIOS and disable all Logos, save and exit.


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#7
November 16, 2010 at 23:53:24
Wow, impressive. Problem fixed now, windows 7 up and running. Othehill thats a good catch from the quite elusive information I gave. I give Othehill and the rest who were kind enough to chip in on advice a thank you and wish you all a prosperous life

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#8
November 17, 2010 at 03:12:27
Glad you got it working.

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