Having trouble finding files I download

Microsoft Windows 7 ultimate 32-bit
January 13, 2011 at 15:44:57
Specs: Windows 7, 2GB

I'm having trouble finding the files I download from the internet using either Firefox or IE8. Email attachments etc seem to be downloading but when I search for the file(s) they don't show. Has anyone come across this? Hope you can help.


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January 13, 2011 at 16:15:42
Windows 7 has a default folder called Downloads. That is where things should go unless you changed the path.

If you have a desktop icon called computer open it and you should see the folder. Otherwise use the start orb at the lower left and choose computer.

Once you find the downloads folder right click it and choose copy. Then right click on your desktop and choose paste. You now have a desktop shortcut to downloads.

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January 13, 2011 at 16:19:40
Hi OtheHill

Yep, I had downloads going to the default 'Downloads' folder before and that didn't work either and then tried to use a new folder called Temp DL and still nothing. Have checked permissions on the folders and they are fine as I'm using an administrator-level account to access the computer.

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January 13, 2011 at 16:31:34
What type of files are you downloading?

Do you have more than one hard drive?

If you know the file extension for the downloaded files go to the search box from the start orb. Type *.? Question mark being the file extension. That should show you where all the files with that extension are located.

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Related Solutions

January 13, 2011 at 20:42:34
In Internet explorer you always have the choice where you want it to download. In Firefox it always goes into Use/Documents/Downloads folder, I just put a shortcut to it on the desktop and that eliminates the annoyance.

You have to be a little bit crazy to keep you from going insane.
This site is about helping people, lets keep it that way.

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January 14, 2011 at 12:34:03
@ OtheHill - Have done what you said, but still, those files are not found. Funny thing is, if I download a document using Firefox and open it directly, instead of downloading it to a file location, and whilst document is open, do a 'Save As', I can save the document. But, I still can't save the file whilst downloading. Very strange...

@ Fingers - Yep, know what you mean, I have tried using default download location as well as configured a 'Temp DL' folder, but still no sign of the files. I'm totally confused.

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January 14, 2011 at 12:44:52
If you know the file extension and you searched using the wildcard * then the files are not there. Do you have other drives or partitions where the files could be? Using the *.? may only search the OS partition.

I assume you are logged in with the same user name in both instances?

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January 14, 2011 at 14:52:22

yes, have searched the 2 partitions I have on the laptop and I'm logged in as an administrator.

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January 14, 2011 at 15:04:54
What is the file extension of the files in question?

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January 14, 2011 at 15:08:21

all types of files. I've tried downloading word documents, mp3 files, jpg files...

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January 14, 2011 at 15:28:39
So when you type *.jpg in the search box from the start orb you get nothing? The files show right above the search box, not in a new window. Don't miss the period after the asterisk.

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January 14, 2011 at 16:30:09

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January 15, 2011 at 05:18:09
Something is strange here. I can't believe there is not a single jpg file stored on your computer.

One possible cause for your results would include typing the string with spaces included.

When clicking on the Windows start orb a search box should appear at the very bottom of the pop up menu. Typing the string in there should show change the pop up menu to a box with any results right above the string in the same window.

Try another common file extension. If this still doesn't work the only reason I can come up with is the stupid default settings in Windows that doesn't show file extensions for common types. I wouldn't think that would matter but it might. I always untick that setting so in my system, all file extensions do show.

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