Having issues with online college homework.

July 10, 2013 at 11:35:25
Specs: Windows 7, 64 bit
Am unable to send or receive email via Microsoft office 10. Would be necessary to reset to factory condition and re-install office program to see it that will solve problem. I don't know if this is a software or hardware problem. Thank you.

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July 10, 2013 at 11:51:29
sending /receiving email is not a hardware problem.

did you check your email setup screens? They have the right logon account/password information? Correct mail server information?

Has this worked previously?

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