have Acer Aspire; can't start-up computer

Acer / ASPIRE
December 24, 2011 at 08:48:41
Specs: Windows 7, Intel Pen Proc P6100 / 3GB
startup repair or recovery wont run; can't start up computer. Screen asking to start windows normally appeared, so I selected start up normal...then it started system start-up repair....that run for a couple hours. When finished, it stated system start-up repair cannot repair automatically. Give me several options: Startup Repair, System Restore, System Image Recovery, Windows Memory Diagnostic, Command Prompt, & Recovery Management. Each time I try to choose any, except Command Prompt, I get an Error Message.Examples: Fail to copy NAPP7x64.exe to ram; Fail to copy WIMGAPl.dll to ram; startup Repair is offline. Computer is just a little over 1year.

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#1
December 24, 2011 at 12:23:05
Sounds like bad ram. Just remove one stick of ram, check to see if it boots through, if it doesn't then put that stick in and remove the other. If it still doesn't boot through, then both sticks are bad or your OS is corrupted. I have a feeling that it is only one bad stick of ram though, it is easy to do Shannon so don't be afraid of this. A jeweler's screwdriver is all you need. The ram should be damn near in the middle of the bottom of the laptop. Look for an image that looks like a rectangle with jagged edges.

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#2
December 24, 2011 at 15:21:02
The best way to confirm if memory is bad is to run Memtest86 from a bootable CD. If you get errors, repeat with one stick of memory at a time to find/confirm bad memory, replace as needed (if dual channel, it is best to replace the pair).
If the memory tests OK through all tests, then test your hard drive for errors. Use hard drive test utility from your hard drive mfg's website (open access panel to find HD mfg) or use Seatools from Seagate (also from a bootable CD) (said to be universal). If there are errors and they are minor, the errors may be repaired by the utility, but if they are major or there are too many, it will need to be replaced. If the drive needs replacing and you need to try to save files from it, use a Live Linux disk (bootable CD or DVD), do not install, but boot to it and use it to save your files to an external drive.

You have to be a little bit crazy to keep you from going insane.


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