Hard Drive says it is FULL. It clearly is NOT!

Lenovo Ideapad v570 laptop computer - 10...
September 8, 2014 at 00:16:32
Specs: Windows 7, i7/4GB
I have a Lenovo Y570 Ideapad with a 750GB Hard Drive. It is stating that I only have 1 GB of free space, when there is only about 60 GB worth of software installed. I am constantly receiving "Low Disk Space" messages, when I should have TONS of free space left. I have done hours upon hours of research trying to figure out what is causing this problem, and cannot seem to find the solution anywhere.

Many people who have encountered similar problems have fixed it by disabling Windows Restore and deleting the restore points, etc. This is not the problem for me. I have it entirely disabled and have made sure there are no restore points sitting around. In fact, absolutely NONE of the solutions that have worked for other people have worked for me.

I am completely out of ideas. Can somebody with advanced knowledge PLEASE help me? I have no idea what to do anymore and my computer is basically useless in this state.

Please, please help me.


Edit: Btw, I have run TreeSize, Spacesniffer AND WinDirStat (all in Administrator mode) and none of the 3 programs have been able to identify what is taking up the space. It just shows up as a gigantic chunk of "Unknown" space.

message edited by Strype


See More: Hard Drive says it is FULL. It clearly is NOT!

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#1
September 8, 2014 at 00:50:58
Do you have Java installed?

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#2
September 8, 2014 at 00:52:48
Yes. Has Java been known to cause problems like this?

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#3
September 8, 2014 at 00:57:24
We can adjust the cache settings or remove it completly.

Java is high risk security wise. Very few people need it.

This is a very good uninstaller.

IObit Uninstaller
http://www.softpedia.com/get/Tweak/...
http://www.softpedia.com/progScreen...
http://www.freewarefiles.com/IObit-...
http://www.majorgeeks.com/files/det...
http://www.iobit.com/advanceduninst...
Do a Standard Uninstall & then the Powerful Scan to remove all the lurking bits.
http://i.imgur.com/olyCkcJ.gif
http://i.imgur.com/cKc5Chi.gif
http://i.imgur.com/HuWkaZo.gif

message edited by Johnw


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Related Solutions

#4
September 8, 2014 at 01:13:02
Thanks John. I use Revo Uninstaller. Would that be sufficient? I just used it to remove "Java 7 Update 65." That's the only entry I see related to Java in my programs list. It doesn't appear to have fixed the problem, but I have not yet restarted. Do you honestly think this will solve the problem? If so, I will go ahead and restart. I have quite a few threads open related to trying to solve this issue which is why I have not restarted yet. I have never heard of Java causing such problems, however. Any other suggestions? Or shall I just restart and hope for the best?

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#5
September 8, 2014 at 01:19:59
"I use Revo Uninstaller"
Revo Uninstaller, 64-bit is only supported in the Pro ( paid ) version.
http://www.revouninstaller.com/revo...
http://i.imgur.com/souCjaz.gif

" Do you honestly think this will solve the problem?"
No idea, there is about 10 things it could be, just a process of elimination.

"I have quite a few threads open related to trying to solve this issue which is why I have not restarted yet."
Go into your browser options & save them, then restart.

message edited by Johnw


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#6
September 8, 2014 at 01:21:40
After the restart.

Wise will reclaim your space & detail what it removes.

Wise Disk Cleaner ( Run the 1st three tabs, left to right. I use default settings, leave boxes that are unchecked, unchecked )
http://www.softpedia.com/get/System...
http://www.softpedia.com/progScreen...
http://www.wisecleaner.com/download...
http://i.imgur.com/Jecnfvb.gif
http://i.imgur.com/0xHwdom.gif
http://i.imgur.com/JZLYOLf.gif
http://i.imgur.com/4kfaeGW.gif


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#7
September 8, 2014 at 01:45:51
I've done everything you suggested, and though the system seems to boot a little faster, my Hard Drive is still showing 710GB of 714GB used. This is driving me absolutely nuts. I have no idea what could be causing this issue :(

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#8
September 8, 2014 at 01:50:01
We will get there.

Unknown in WinDirStat ( Make sure you read the comments )
http://blog.windirstat.info/2007032...


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#9
September 8, 2014 at 05:07:58
"my Hard Drive is still showing 710GB of 714GB used"

You mean to say your HDD is setup as one huge partition? I don't understand how you can have a partition of 714GB when a 750GB HDD is only 698.5GB in capacity? Even so, there should be a hidden Recovery partition unless you wiped everything out, repartitioned & reinstalled the OS?

http://www.sevenforums.com/hardware...

http://support.lenovo.com/us/en/doc...

message edited by riider


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#10
September 8, 2014 at 12:50:22
Are you sure the 'disk full' messages are referring to the OS drive and not another partition as riider mentioned or even another physical drive?

Don't forget to preorder your Hatch green chili for this fall. Many vendors ship world-wide. Better hurry. They're picking and shipping now.


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#11
September 8, 2014 at 14:42:02
Please download and run ListParts by Farbar (for 32-bit system):
http://download.bleepingcomputer.co...
Please download and run ListParts64 by Farbar (for 64-bit system):
http://download.bleepingcomputer.co...
Click on the Scan button.
The scan results will open in Notepad.
Copy and Paste the contents into your reply.

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#12
September 8, 2014 at 18:23:48
Any hidden files??
Do you have "show hidden files, folders and drives" checked in Explorer folder option?

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#13
September 10, 2014 at 02:17:57
Thanks for trying to help guys. I still haven't been able to figure it out, after doing all that has been suggested. Sluc, my hidden files are most definitely visible. Below is a link to a screenshot of what I see when running WinDirStat (as administrator):

http://s29.postimg.org/mx25neo2f/Wi...

It's also what I see when running TreeSize/Spacesniffer. The massive Yellow chunk is the 644GB of "Unknown" space that my computer is completely unable to remove, delete or even identify.


---------------------------

And here is the "ListParts" log requested by John:


ListParts by Farbar Version: 31-07-2014
Ran by Strype (administrator) on 10-09-2014 at 02:16:21
Windows 7 (X64)
Running From: C:\Users\Shane\Desktop
Language: English (United States)
************************************************************

========================= Memory info ======================

Percentage of memory in use: 69%
Total physical RAM: 4039.86 MB
Available physical RAM: 1231.82 MB
Total Pagefile: 8077.9 MB
Available Pagefile: 4058.59 MB
Total Virtual: 8192 MB
Available Virtual: 8191.91 MB

======================= Partitions =========================

1 Drive c: () (Fixed) (Total:714.01 GB) (Free:3.69 GB) NTFS
2 Drive d: (LENOVO) (Fixed) (Total:29.3 GB) (Free:0.91 GB) NTFS

Disk ### Status Size Free Dyn Gpt
-------- ------------- ------- ------- --- ---
Disk 0 Online 758 GB 0 B
Disk 1 Online 0 B 0 B

Partitions of Disk 0:
===============

Disk ID: B871CD5B

Partition ### Type Size Offset
------------- ---------------- ------- -------
Partition 1 Primary 200 MB 1024 KB
Partition 2 Primary 714 GB 201 MB
Partition 0 Extended 29 GB 714 GB
Partition 4 Logical 29 GB 714 GB
Partition 3 OEM 14 GB 743 GB

======================================================================================================

Disk: 0
Partition 1
Type : 07
Hidden: No
Active: Yes

Volume ### Ltr Label Fs Type Size Status Info
---------- --- ----------- ----- ---------- ------- --------- --------
* Volume 1 NTFS Partition 200 MB Healthy System (partition with boot components)

======================================================================================================

Disk: 0
Partition 2
Type : 07
Hidden: No
Active: No

Volume ### Ltr Label Fs Type Size Status Info
---------- --- ----------- ----- ---------- ------- --------- --------
* Volume 2 C NTFS Partition 714 GB Healthy Boot

======================================================================================================

Disk: 0
Partition 4
Type : 07
Hidden: No
Active: No

Volume ### Ltr Label Fs Type Size Status Info
---------- --- ----------- ----- ---------- ------- --------- --------
* Volume 3 D LENOVO NTFS Partition 29 GB Healthy

======================================================================================================

Disk: 0
Partition 3
Type : 12
Hidden: Yes
Active: No

There is no volume associated with this partition.

======================================================================================================
============================== MBR Partition Table ==================

==============================
Partitions of Disk 0:
===============
Disk ID: B871CD5B
Partition 1: (Active) - (Size=200 MB) - (Type=07 NTFS)
Partition 2: (Not Active) - (Size=714 GB) - (Type=07 NTFS)
Partition 3: (Not Active) - (Size=29 GB) - (Type=OF Extended)
Partition 4: (Not Active) - (Size=15 GB) - (Type=12)


****** End Of Log ******


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#14
September 10, 2014 at 03:57:19
I would suspect that the problem might be related to your computer
thinking the year is 2085. That can't be good.

-- Jeff, in Minneapolis


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#15
September 10, 2014 at 03:59:15
Check your Pagefile settings.

RAM, virtual memory, pagefile, and memory management in Windows
http://support.microsoft.com/kb/216...

Clean out these NTFS files.
The following commandline will instruct Windows to clean (not delete) the TOPS file at the next reboot:
http://www.mydefrag.com/FAQSpecialF...


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#16
September 10, 2014 at 04:06:38
"I would suspect that the problem might be related to your computer
thinking the year is 2085. That can't be good"

Yep, something going on there.
http://i.imgur.com/iUeUfkg.gif


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#17
September 10, 2014 at 04:30:04
Wouldn't mind a 2nd opinion, this produces a text file as well.

SpaceSniffer
http://www.softpedia.com/get/System...
http://www.softpedia.com/progScreen...
http://www.uderzo.it/main_products/...

EDIT:
Just remembered you have run SpaceSniffer, can we see the text file please.

Make sure you run it with Administrator privileges.

message edited by Johnw


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#18
September 10, 2014 at 12:01:23
Have you ever had any other type of opearating system other than Windows installed on this laptop?

Is the hard drive the original one that came from Lenovo?


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#19
September 10, 2014 at 14:34:36
1 Drive c: () (Fixed) (Total:714.01 GB) (Free:3.69 GB) NTFS

It is the software not the computer say 2085. Nothing wrong with the page file. Forget these apps you have downloaded. They only contribute to the problem.

Problem is 3.69 gig free on a 714gig system.

So once again Strype [asked but no response over at Bleeping], can you post the results of a CHKDSK via a command prompt?

Have you run DISK CLEANUP?
Do you have any database software or are hosting games?

Answers are only as good as the information you provide.
How to properly post a question:
Sorry no tech support via PM's


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#20
September 10, 2014 at 19:23:52
"CHKDSK via a command prompt?"

Check Disk (chkdsk) - Read Event Viewer Log
http://www.sevenforums.com/tutorial...


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