Solved got a caption saying windows7 on my computer is not genuine

July 17, 2013 at 11:30:17
Specs: Windows 7
bought computer from a retail shop.I have the original receipt and sales literature 7th Dec 2012.Sorry to say I am deaf and cannot use the telephone.
What do you advise in cases of this sort? Please.
Ruislip,UK.

edited by moderator: remove personal information


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#1
July 17, 2013 at 13:11:29
✔ Best Answer
Go back to the store and explain the matter to them. If they refuse to fix the problem you should ask a friend to contact the nearest Trading Standards Office on your behalf as it's possible the store could be installing pirated copies of Windows, and that's illegal.

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#2
July 17, 2013 at 13:46:33
Either you bought a system with an illegal/counterfit version of Windows, or your system has become infected.

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