google chrome has stopped working windows 7

September 4, 2015 at 00:02:31
Specs: Windows 7
my google chrome has stopped working
tried to download again but same problem
have looked for cures but cant do any
any ideas

See More: google chrome has stopped working windows 7

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#1
September 4, 2015 at 01:36:32
Mine too! Help please

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#2
September 4, 2015 at 02:23:40
Third one here, can only launch it via admin rights... very fishy.

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#3
September 4, 2015 at 04:28:41
Any error/message?
Have you uninstalled Chrome before reinstalling?

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Related Solutions

#4
September 4, 2015 at 06:28:53
Comodo issue...
Add Google -folder (e.g. C:\Program Files (x86)\Google) into HIPS settings exclusions. Steps to do this with current version goes

-> Open Advanced Settings
-> Security Settings
-> Defense+
-> HIPS
-> HIPS Settings: Detect shellcode injections [Exclusions] (lowest option)
-> Use 2nd mouse button to add: Folders


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#5
September 4, 2015 at 07:29:13
Suzzy and batty1. By all means watch the suggestions on here but it would be far better to raise your own new posts rather than joining an existing thread:

1. It prevents confusion.
2. We at least know what operating system you are running.
3. The causes for problems are nearly always different.

Note:
In my next response I am suggesting the original poster runs a malware check. It is not possible to properly communicate about the results three at a time on a single thread. If you also wish to do so then raise a new post.

Always pop back and let us know the outcome - thanks

message edited by Derek


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#6
September 4, 2015 at 07:31:01
ianbray4

It could be browser malware. These three widely used and safe little freebies often unearth a lot. Run them in the order given:

AdwCleaner:
http://www.bleepingcomputer.com/dow...
(blue Download button near top - not anything else on the page).
Download and "Save" the file somewhere. Go to the saved file then double click it to run the program. Use the "Scan" button, followed by the "Cleaning" button.

Junkware Removal Tool (JRT)
http://www.bleepingcomputer.com/dow...
(blue Download button near top - not anything else on the page).
Download and "Save" the file somewhere. Go to the saved file then double click it to run JRT. It might appear to have stopped at times or flash the screen but sit tight until it has finished.

MalwareBytes:
https://www.malwarebytes.org/downlo...
Download the free version.
Install and Run the program but before doing its Scan go to "Settings > Detection and Protection" and put a checkmark in "Scan for rootkits". Quarantine anything it finds.

Please copy/paste the logs on here. Even if the symptoms go away further checks could be necessary to ensure your computer is properly clean.

Always pop back and let us know the outcome - thanks

message edited by Derek


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#7
September 4, 2015 at 09:59:20
Hile... thank you... that is exactly what it was, and COMODO HIPS was not even enabled...(bit odd)

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#8
September 4, 2015 at 10:16:58
It would be interesting to know if anyone else who has posted on here finds it to be a COMODO HIPS issue.

Always pop back and let us know the outcome - thanks


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#9
September 4, 2015 at 11:15:58
Just a top up from me on the issue of Chrome vs Comodo HIPS, it started last week...

I'd come home and turned on the PC each night and allow it several minutes to do its thing,
I would start Chrome and initially get a blank browser... my easy fix was to close the browser and hit Chrome again, thus my homepage would immediately show.

Last night slightly different, Chrome popped up a blank browser AND a pop up dialogue box alerting me that Google Chrome was not working and looking for a solution, and a close button which simply closed the whole browser.

Hope that helps

WIN 7 x64
Comodo - Internet Security Premium
Chrome Version - 45.0.2454.85 m

message edited by nortyvorty


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#10
September 4, 2015 at 11:21:36
It was a Comodo HIPS issue for me. I literally JUST tried it and now it works again. Thank you Hile and Derek for the help.


However, now my question is... Does adding this exclusion to the HIPS exclusion settings give add-ons/plugins or other Chrome related downloads/potential issues to show up?

Like if they tried to add malware through Chrome what will happen? Does this take off one of our security features from everything Chrome related?

What is HIPs and why was it preventing Chrome from running?

message edited by NiveusT


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#11
September 4, 2015 at 15:36:09
It sounds as if a fix from Comodo is in the pipeline, so look out for updates to Commodo.

The best forum for Comodo information would be this one:
https://help.comodo.com/topic-72-1-...

Always pop back and let us know the outcome - thanks


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#12
September 4, 2015 at 15:53:46
Will have a look.

thanks Derek


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#13
September 4, 2015 at 19:03:45
same chrome has stopped working issues starting couple days ago
running win7, comodo, chrome 45
HIPS fix above, adding folder fixed it!
many thanks!!!

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#14
September 4, 2015 at 20:14:03
Hile posted the correct solution (post #4). It solved the problem. Thanks.

message edited by stevenl


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#15
September 4, 2015 at 21:21:39
I solved it by uninstalling Chrome and installing the "future version" of Chrome called "Canary".

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#16
September 4, 2015 at 21:44:22
Seems Comodo flags good and bad apps:

http://asia.pcmag.com/comodo-intern...


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#17
September 9, 2015 at 02:37:38
Hile #4: Wonderful! That worked, and thanks.

message edited by nowheat


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#18
September 9, 2015 at 12:19:14
Hile #4, I'm pretty sure I am having the same Comodo problem, but I don't understand where to go to do the fix. Do I actually click on the Comodo icon?

Anyone on here that can help me?

message edited by Netty527


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#19
September 9, 2015 at 12:37:13
Hello all, Comodo has logged into my computer and is fixing the problem. Pretty awesome!!

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#20
September 10, 2015 at 12:03:48
Mine too... Windows updated this morning, in the middle of the night, and it hasn't worked since. I tried restoring my system to an earlier time but it still wouldn't work

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#21
September 10, 2015 at 14:44:43
Todd1958 (and anyone else who is trying to fix this problem):

Firstly do what is suggested in #4 if you suspect a Comodo issue. Also consider any other suggestions that are on here.

If your problem continues raise a new post of your own where you will get attention focussed to your particular issue and it will also be at the top of the pile (this one is dated 4 Sept 2015).

Always pop back and let us know the outcome - thanks


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#22
September 16, 2015 at 13:11:07
It worked for me - https://www.youtube.com/watch?v=HBa...

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