Getting free Win 7 Install Disk from MS

December 13, 2010 at 15:47:21
Specs: Windows 7
I have Gateway desktop with Windows 7 Home Premium edition, which crashed about a month ago. I used the Recovery Disk and was able to reinstall back to the original settings. A few days ago, I got a nasty virus so I decided to use the Recovery Disk but this time, it won't work. The recovery system goes well except it won't boot and getting a message saying that I need a Windows Installtion Disk, which I presumed is supposed to be the Recovery Disk.

I tried to use MS tech help but it is asking for the Product ID #, which I can get it by starting the system. I have the Windows Product Key # stamped on the side of the PCU. Does MS give out free installation disk if you provide them with the Product Key #?


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#1
December 13, 2010 at 17:38:38
In almost all cases OEM companies do not sell or offer a real MS disk. They purchase a few million or so copies of some software that they later install on each computer they sell. MS doesn't support these installs. They say contact the OEM.


When you buy a computer it may or may not come with disks. You may be able to make them or use some program at boot to return it to oem state. It may be that you have to purchase the disks if needed from Gateway. They would be the best place to start.

Why did it take me over a year to phone in a problem to ATT?


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#2
December 13, 2010 at 19:47:04
a recovery disk is NOT an install disk.
it is a recovery, it allows repair, recovery of a system already installed, or to do a system restore.
a install disk in the case of gateway is a hidden partition accessed at the boot menu.

Full Factory Recovery

This option completely erases the C: partition and reinstalls factory-shipped files from the recovery partition.

Note: All of your personal data files and applications will be lost. Be sure that you have your data files backed up before performing this option.

Note: Due to the large number of virus and Spyware threats on the Internet, it is recommended that you disconnect all Internet connections before reinstalling Windows®. After the Windows installation, antivirus and firewall software can be installed and then the Internet connection can be re-enabled to update the antivirus definitions and perform Windows Updates.

1. Remove all CDs or DVDs from the optical drives.

2. Turn off the computer, using the normal Windows shut down process.

3. After the computer is turned off, disconnect all USB devices except the keyboard and mouse. This includes USB devices such as a printer, scanner, removable storage, or camera.

4. Turn on the computer. After the Gateway BIOS logo appears, repeatedly press the F8 key. The Advanced Boot Options menu opens.

5. On the Advanced Boot Options screen, use the arrow keys to select Repair your Computer, and then press the ENTER key.
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6. In the System Recovery Options dialog box, select the appropriate keyboard layout, and then click Next.
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7. In the System Recovery Options dialog box, click the down arrow to select a user account that has Administrator rights, then click OK.
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Note: The Administrator account is disabled by default.

8. In the System Recovery Options window, select Recovery Manager.
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9. In the Gateway Recovery Center window, click Next.
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10. In the Gateway system recovery window, select Full factory recovery.
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11. In the All data will be lost window, select Yes, and then click Next.
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12. The Windows partition is formatted and Windows is installed.
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13. In the Recovery is complete window, click Finish.
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14. In the System Recovery Options window, select Restart.
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15. The computer restarts.

16. Windows prepares to start for the first time. This may take a few minutes.
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17. Drivers and applications are installed. This process will take several minutes. The more drivers and applications that need to be installed, the longer the process will take.
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Note: The following Out of Box Experience (OOBE) screens may vary slightly between computer models.

18. In the Set Up Windows screen, select the appropriate options and then click Next.
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19. In the Please read the license terms screen, check I accept the license terms, and then click Next.
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20. In the Choose a user name and picture screen, enter the appropriate information and then click Next.
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21. In the Type a computer name and choose a desktop background screen, enter the appropriate information, and then click Next.
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22. In the Help protect Windows automatically screen, select Use recommended settings.
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23. In the Review your time and date settings screen, enter the appropriate information and then click Next.
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24. In the Thank You screen, click Start.
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25. Windows checks the computer's performance. Depending on hardware, this process could take from 3 to 15 minutes to complete.
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26. Windows prepares the desktop.
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27. Installation is complete. Any application that shipped on a separate CD can now be installed. It is recommended to update the antivirus definitions and perform Windows Updates.

i hate computers!
but cant help myself....


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