Solved get rid of the virus and trajon

July 8, 2012 at 19:05:15
Specs: Windows 7
how do i get rid of virus and trajon

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#1
July 8, 2012 at 19:22:11
In some cases you can use security software to remove it. Sometimes you have to reload the OS.

Hang up and live.


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#2
July 9, 2012 at 05:42:55
✔ Best Answer
If you can restart your computer in Safe Mode with Networking, you might have a chance of cleaning it out.
In Safe Mode, start System Restore and using the 'Show More Restore Points' select a restore point at least a week before you noticed any unusual behavior that might have been the beginning of the infection. Remember that when the infection first took root, it would have been causing only minor issues in order to dig itself deeper into your system so remember anything unusual and go back as far as you need to and then some. Once you have restored it to a previous date, reboot back into Safe Mode with Networking, download Malwarebytes, install, update, and run it. Remove all it finds. After that, update and run your antivirus program as well and remove anything that it finds as well. If either or both find anything, rerun both to make sure you have removed all traces of the infection. Restart in normal mode.
If your computer cannot restart in Safe Mode or cannot launch System Restore, I suspect that you have a deep rooted Root Kit and though you can try the above, I assume that you will be blocked from doing what you will need to to remove the problem. While there are some bootable recovery tools available that may be able to help, You may be better off making sure you have a current back up of your files and reinstalling Windows (Factory Restore on a factory built machine). If you do not have a current back up, use a live Linux CD or DVD like Puppy Linux (burn one on another computer) to save your files first. After your reinstall, make sure you scan your back up files before you restore them.

You have to be a little bit crazy to keep you from going insane.


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#3
July 9, 2012 at 05:45:43
amandapoage, be aware that a virus and a trojan are 2 similar yet different critters and each has different cleaners. There are a number of free AVs around (Google) and you should have one running all the time (IMHO) to block infection. I run an anti-trojan monthly just 'cuz to insure a clean machine.
HTH
Ed in Texas

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