Gateway NV78 laptop stuck on Win7 logo screen

April 4, 2011 at 15:57:48
Specs: Windows 7
Ive had a gateway NV78 laptop for about a year now, and it has just now developed a problem. After turning it off for the the night, the next morning when i tried to boot it up, it would get stuck at the gateway logo screen. in the bottom left corner, it says press F2, but when you do it says, "please wait..." and never loads. I have tried removing the battery and tapping f8 f10 f11, alt f10, and all sorts of combinations but nothing has changed the screen. is there any way to fix the laptop or is it trash?

See More: Gateway NV78 laptop stuck on Win7 logo screen

Report •

#1
April 4, 2011 at 21:45:51
If you made a Windows 7 repair disk back when it was newer, just put it in the drive and boot to that and do a start up repair or a system restore (both if needed).
If not, then press Alt+F10 during start up and do a start up repair (NOT factory restore UNLESS you have backed up your files --- your last resort ONLY).
You can also can do a start up repair from a Windows 7 install disk or a recovery disk you can order from Gateway (probably for a small fee).

You have to be a little bit crazy to keep you from going insane.


Report •

#2
April 5, 2011 at 14:21:21
i didnt make a windows 7 repair disk, and when i press and hold alt f10 during the startup, the laptop makes a long beep noise that eventually goes out. and how would i purchase/use a windows 7 install disk or a recovery disk from gateway?

Report •

#3
April 5, 2011 at 20:36:40
Gateway will sell you a recovery disk, just inquire at their support site. Install disks are sold on ebay, just do not purchase with the expectation of getting a valid key, you just need the disk for the same type of W7 (Home premium 64bit, etc). I would recommend the recovery disk from Gateway made for your computer since it will be able to completely reinstall Windows 7 exactly as it was installed by gateway with your drivers already installed if you ever need to do that. You will need to supply them with the model number and serial number from your system.

You have to be a little bit crazy to keep you from going insane.


Report •
Related Solutions


Ask Question