Gateway nv53 Laptop has black screen on startup but the led

August 9, 2019 at 21:29:38
Specs: Windows 7
Was on eBay earlier. Turned off the laptop. Came back hours later and turned it back on and all I get is a black screen. The power light and wall plug lights are on. I hear something. Nothing happens. I've removed the battery . Tried the F8 when power turned on....nothing but black. No spills. Not dropped. Any ideas?

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August 10, 2019 at 04:30:53
Could be a failed backlight or switch. Apparently it's very common to that machine:

"Channeling the spirit of jboy..."

message edited by T-R-A

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August 10, 2019 at 06:40:14
Any chance to connect an external display to it? If yo can then either you will see a image on that external screen, or you have to route it there - via the F key combination as per the user manual.

This of course presumes the laptop is other wise booting up OK apart from the failed built-in screen display?.

This quite olde post discusses a similar situation; and offers some ideas.

If you opt to clean RAM - remover "all" power (battery included) - before removing RAM sticks and cleaning then with a soft pencil eraser. Re-insert each stick (if there's more than one) and remove three times. Insert firmly each time. The insert/remove routine is clean the onboard contacts too. Wipe the RAM sticks edge connector with s oft lintless cloth (even a "sift" tissue) to remove any residual "dust" post cleaning.

This post offers some useful ideas too; including hoe to enable external display. It does refer to assorted items (to check..?) which may be the cause of the blank built-in screen... It's worth a full read as who know...?

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August 10, 2019 at 08:18:27
Yes. prove whether it is the screen or not if at all possible. If you never ever see anything on it now it is almost certainly a hardware fault. Another common failure is the ribbon cable between the base and the screen (where it hinges back and forth). Switch it on and watch the screen whilst gently opening it and closing it to almost down. If you see anything change on the screen then it is likely to be either the cable or its connection at either end.

Always pop back and let us know the outcome - thanks

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