Gateway Laptop NV78 Stuck at logo screen

February 5, 2011 at 10:11:17
Specs: Windows 7, intel core 2 duo t6600 / 4gb
I was using my laptop when a program crashed but would not close (which happens often with win 7 from my experience) So i restarted the laptop. When it began restarting the screen was black a second then the gateway logo appeared with the words "Press f2 to enter setup" in the bottom left corner.
I press f2 and all that happens is the words "Please wait..." appear on the screen.
I have removed the ram, removed the hd, removed the battery....you name it I have tried it.
I went out and bought a hdd docking station, checked my hd on another computer. The hd is fine.
Anyone have any ideas? I thought about removing the cmos battery for 30 seconds then putting it back...but getting at the battery requires me to completely take apart the laptop.

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#1
February 6, 2011 at 00:03:13
I was using my laptop when a program crashed but would not close (which happens often with win 7 from my experience) which programs are crashing, i do not experience this, maybe you are using old programs?
this sounds like a hardware issue to me, did you clean out the air vents, to make sure your machine is not overheating

if you have a docking station, save all your files from the drive, and then do a error checkm and check fix bad sectors, if that doent fix the issue,
reboot tapping f8, try repair/system restore, if they fail
reboot and tap F key that brings up the lenovo factory restore app, and run that, it will delete your c; drive and reinstall the OS to the day you bought the machine.

however, you said you took out the memory, did you have more than 1 stick?
if so try your machine with 1 stick at a time in each slot, to verify is a stick or slot has issues.
i doubt resetting the cmos will do any good, you can hit delete and enter bios and set bios to default.

i hate computers!
but cant help myself....


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#2
February 6, 2011 at 12:44:46
I tried removing one stick at a time.No change.
I also did the hd checks....found and fixed errors...but still no change.
I ordered system recovery cds and will try that next.
I did learn a valuable lesson from this..
Do NOT store folders with content on your desktop.
Even with the hdd dock I am unable to get to/ find those folders and contents.

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#3
February 6, 2011 at 20:53:35
Use/boot from a Live Linux DVD (not install) to find and copy/save your important files/folders before going on to restore your system.

You have to be a little bit crazy to keep you from going insane.


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#4
February 6, 2011 at 21:06:18
I'm not familiar at all with Linux. I know just enough about computers to get by.
Is it possible you can explain further?

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#5
February 7, 2011 at 01:04:15
ohhh nevermind Fingers! I figured it out! ty so much, I had like 200 gig of photos and video in folders on my desktop....you saved me! Ty again!
Still don't know what is wrong with my laptop but I saved the important stuff!

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#6
February 7, 2011 at 08:11:16
That's always the first step.
Run Memtest86 to really test your memory.
Your laptop should have a recovery partition so you should be able to make a factory restore from there which will return your hard drive back to the exact condition it was shipped in, but it also might offer you a repair option which you might want to try first. Check your manual (download) to see the key or keys you need to press at start up to access it.

You have to be a little bit crazy to keep you from going insane.


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