Foxit Reader trying to connect to the Internet

October 26, 2015 at 11:32:18
Specs: Win 7
When I start Foxit Reader or click on a PDF file in Windows,
Foxit tries to connect to the Internet, with no indication of why
it is doing so. I don't see a way to turn that off.

Why is it trying to connect and how can I turn it off?

-- Jeff, in Minneapolis


See More: Foxit Reader trying to connect to the Internet

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#1
October 26, 2015 at 12:12:41
Looking to see if there is an update available perhaps?

Do not use Foxit but I would check under Preferences or Options
and see if there is a way to shut it off.

MIKE

http://www.skeptic.com/


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#2
October 26, 2015 at 12:38:55
Try this:

Select File
Select Preferences
At the very bottom of the list, Select Updater
See how you have it configured.

MIKE

http://www.skeptic.com/


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#3
October 26, 2015 at 13:40:17
Otherwise run this trio:

ADWCleaner.
Junkware Removal Tool.
MalwareBytes.

Always pop back and let us know the outcome - thanks


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Related Solutions

#4
October 26, 2015 at 18:01:26
I had to update Foxit in order to stop it trying to update.
The version I was using didn't have the Updater option.
The new one does. The only time it has tried to connect
so far was the moment installation was finished.

-- Jeff, in Minneapolis


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#5
October 27, 2015 at 06:08:26
Meh. The new version turned out to be so insistent on
connecting to the Internet that it re-opened dialog boxes
as fast as I could close them. And then it tried one final
time as I finished uninstalling it!

The updater exe was in a temp folder in my user folder,
and was not deleted by the Windows uninstall. I deleted
it manually.

Going back to earlier version.

-- Jeff, in Minneapolis

message edited by Jeff Root


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#6
October 27, 2015 at 09:04:10
Jeff, do not understand why your having such problems
with Foxit.

I did not have Foxit on my machine.

I downloaded & installed it on the 26th when I sent you
reply # 2 with directions on how to shut off or modify
the updating.

I downloaded FoxIt Reader from here:

https://www.foxitsoftware.com/produ...

There are two versions of the software,
one is an Enterprise version for business use.
I downloaded the Single user free version.

I have had no problems with the software, no popups
no reminders, nothing.
It runs quite nicely with no problems.

This could be an indication of deeper problems,
I would advise you to follow Derek's suggestions
from reply #3 and see if that helps.

MIKE

http://www.skeptic.com/


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#7
October 27, 2015 at 09:14:03
I just noticed, that when you open Foxit there is a small advertisement in the upper right side.

If that is what your speaking of, then you can turn it off by:

Select File
Select Preferences
Scroll down and, Select General
There is a small check box next to Show Advertisement
just Uncheck the box.

MIKE

http://www.skeptic.com/


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#8
October 27, 2015 at 10:46:30
I expect that you didn't notice anything because you were
connected to the Internet at the time you installed and ran
Foxit. So Foxit was able to communicate with someone or
something without you detecting it. See what happens if
you are disconnected.

I ran Malwarebytes and AdwCleaner. Malwarebytes found
nothing. AdwCleaner found two trivial Registry entries and
one JavaScript file belonging to Firefox (not Foxit).

Still have the problem, like I did originally, not as bad as it
was with the current version of Foxit.

-- Jeff, in Minneapolis


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#9
October 27, 2015 at 11:22:03
Jeff, again, I don't know what is going on with your system.

I just uninstalled Foxit,
then I disconnected from the internet,
I re-installed Foxit, without going back on line,
and still do not have any problems.
No pop-up, no complaints from Foxit to update.

When I reconnected to the internet, there was no change.

Sorry, can't be of more assistance.

MIKE

http://www.skeptic.com/


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#10
October 27, 2015 at 21:10:59
A software download site has a web page about an earlier
version of Foxit Reader than I have:

Foxit Reader 4.3.0.1110
http://softwareupdater.com/soft/2183

"High security and privacy: Foxit Reader highly respects the
security and privacy of users and will never connect to the
Internet without users' permission. While other PDF readers
often silently connect to the Internet in the background. Foxit
PDF Reader does not contain any spyware."

While my version is later, it isn't *much* later. The first two
digits of the version number are the same. I've been using it
without this problem until recently. I downloaded the setup
file in February 2013. Don't know what changed. However,
when installing it in the past, I have sometimes had a problem
that I asked about here. What I recall is that Foxit setup added
an entry to Task Scheduler. I deleted the entry and the problem
went away. But there is no new entry in Task Scheduler now.

-- Jeff, in Minneapolis


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#11
October 28, 2015 at 08:08:56
Why are you using such an old and outdated version of Foxit?

Go to the Foxit webpage to be sure your getting the real thing,
and that is all your getting.

Latest version of Foxit is 7.2.2.0929

I checked out the site you mention and I would be leery of downloading anything from them.

At the bottom of the webpage, look at their About Us page.
Under the Advertising section they have, and I quote:

"Sed ut perspiciatis unde omnis iste natus error sit voluptatem accusantium doloremque laudantium, totam rem aperiam, eaque ipsa quae ab illo inventore veritatis et quasi architecto beatae vitae dicta sunt explicabo. Nemo enim ipsam voluptatem quia voluptas sit aspernatur aut odit aut fugit, sed quia consequuntur magni dolores eos qui ratione voluptatem sequi nesciunt. Neque porro quisquam est, qui dolorem ipsum quia dolor sit amet, "

according to Google Translate, it's Latin and translates to

"But in order to explain to you how all this mistaken idea of ​​denouncing pleasure and praising pain was a complete account of the system, and expound the actual teachings of the great explorer of the truth, the master-builder of human happiness . For no one rejects, dislikes, or avoids pleasure itself, because it is pleasure , but because they know how to pursue pleasure rationally encounter consequences that are extremely sorrows of those who . And not any person belonging to , those who would calmly ipsum quia dolor sit amet,"

Does not seem to have much about Advertising.

Clicking on the Disclaimer, Privacy and Submit Software buttons did nothing.

MIKE

http://www.skeptic.com/


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#12
October 28, 2015 at 09:27:39
Cripes Jeff, you should be very careful what websites you use - you could get anything. This is the proper Foxit website:
https://www.foxitsoftware.com/produ...

Franky I would dump what you have, run the cleaners I suggested in #3 and download Foxit afresh from the above link.

Always pop back and let us know the outcome - thanks


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#13
October 28, 2015 at 09:42:16
I didn't download anything from that website. It was one of the
pages Google returned in a search for "Foxit Reader connecting
to Internet".

That latest version is what I downloaded and installed the day
before yesterday. As I said, it had the same problem only worse.
The dialog boxes requesting to connect to the Internet popped up
as fast as I closed them. The old version which I've been using
for a couple of years only pops up one dialog box before starting.

I can understand how clicking the Submit Software button would
do nothing since they say they don't accept software submissions.

And I can understand how the Privacy button would do nothing
since users don't submit info to them.

-- Jeff, in Minneapolis


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#14
October 28, 2015 at 10:58:58
The dialog boxes requesting to connect to the Internet popped up
as fast as I closed them

I suspect that it is NOT Foxit that is causing you grief.

As I said in Reply #9, when I installed Foxit, which I downloaded from the Foxit website, I had none of your symptoms.

I would advise you take Derek's advise and run

ADWCleaner.
Junkware Removal Tool.
MalwareBytes or SuperAnitSpyware

Probably wouldn't hurt to run Microsoft Malicious Software removal tool.

I think your problem lies elsewhere and only manifest itself with Foxit.

MIKE

http://www.skeptic.com/


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#15
October 28, 2015 at 13:16:35
As I said in reply #8, I did run Malwarebytes and ADWCleaner.
Malwarebytes found nothing. ADWCleaner found two entries in
the Registry that appeared innocuous, and one JavaScript file
connected with Firefox (not Foxit). All three were deleted.
No change in behavior.

The attempts to access the Internet happen when I start Foxit,
no other time.

I'm gonna test a couple of ideas...

-- Jeff, in Minneapolis


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#16
October 28, 2015 at 13:23:29
OK but the entry in Task Scheduler is not normally present after downloading Foxit.
I reckon it was up to something but you've now removed it.

Always pop back and let us know the outcome - thanks

message edited by Derek


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#17
October 28, 2015 at 21:20:18
The entry in Task Scheduler showed up the time-before-last
that I installed Windows and Foxit. I have since done a clean
install of Windows. The entry in Task Scheduler did not show
up this time. I believe I'm using the same installation file which
I downloaded in 2011. (Earlier than I previously thought.)
I'm doing the same thing the same way and getting different
results each time. :)

Okaaaay.... I just located the two previous threads where I
asked about the problems I was having with Foxit. The first
was installing Foxit. The final post of that thread was by me,
and probably is the solution to my current problem: Switch to
an even OLDER version of Foxit than the one I installed.

http://www.computing.net/answers/wi...

The second thread was several months later when I discovered
that the installation of the slightly newer version had created an
entry in Task Scheduler.

http://www.computing.net/answers/wi...

Oddly, such an entry was not created this time.

So it looks like the solution to my current problem may be to use
the oldest of the three versions of Foxit I have saved.


Also:

I expect the reason I get requests to connect to the Internet but
you don't is that I have a dialup modem set to connect if a program
wants to connect to the Internet but no network connection exists.
When I shut off the broadband modem and start Foxit, it tries to
make a dialup connection. So your Foxit is probably trying to
connect, but you don't see any indication of it.

-- Jeff, in Minneapolis


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