Foxit Reader 4.31 installation dependency in Windows 7

September 9, 2013 at 09:46:11
Specs: Win 7
I reinstalled Windows from scratch, and am re-installing many
of the same programs I had before. I just tried to install Foxit
Reader 4.31. The Foxit logo appears for half a second or so,
then disappears, and that's it. I had it installed before.

I think installing Foxit may have been one of the first things I
did last time. This time around I made a bunch of configuration
changes to Windows before getting to Foxit. I may have shut
off a service that Foxit needs to install but doesn't need to run.
One of the things I shut off is .NET Framework. Does Foxit's
installer require .NET Framework, or something else that might
look to a person like me to be a likely candidate for disabling?

-- Jeff, in Minneapolis


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#1
September 9, 2013 at 10:22:13
Is there some reason why you don't want the latest version of Foxit?

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#2
September 9, 2013 at 11:19:13
I went to download it but it was something like five times the
size of the one I already have, which worked fine.

-- Jeff, in Minneapolis


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#3
September 9, 2013 at 15:56:51
Well!

I just discovered that every time I tried to install Foxit Reader,
the files were put into folders in \Users\Me\AppData\Local\Temp\.

The file I ran was FoxitReader431_enu_Setup.exe
The nine files it created each time I ran it:

AskInstallChecker.exe
askSBarSetup.exe
CommandLine.txt
Foxit Reader Setup.exe
Foxit Reader.exe
FoxitReaderOCX.ocx
npFoxitReaderPlugin.dll
Readme.txt
Uninstall.exe

All I saw was a small Window that said "Foxit Reader Loading..."
It does not show up in Control Panel > Programs.
It does, however, show up in the Registry under Uninstall (with
no data at all) and under Compatibility Assistant. Nowhere else.

Should I run Foxit Reader Setup.exe to actually install it?

-- Jeff, in Minneapolis

message edited by Jeff Root


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Related Solutions

#4
September 9, 2013 at 19:24:59
Most likely you are trying to install a version that is not compatible with your operating system. If you have a 32 bit OS, make sure your using the 32 bit version. If your using a 64 bit OS, use a 64 bit version if they have it.

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#5
September 9, 2013 at 21:32:23
This must be the same version I installed on this same OS twice
before. I do have another version of Foxit saved, but it is much
older (December 2005 according to the date on the file, which
means I had it installed on an older computer, and I copied the
archive file to the new computer.)

I don't see any indication on or in the files whether the program
or the installer are 64-bit. I last used it less than a week ago,
before I reinstalled the same OS on the same hardware.

-- Jeff, in Minneapolis


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#6
September 10, 2013 at 01:10:02
Prior to reading this thread I was using Foxit 4.2. So I went to the Foxit site and downloaded and installed Foxit 6.0.6 without any problems. It is big, 28.6 Mbs, because it also includes the facilities to create PDF files which the original didn't.

Foxit only comes in a 32 bit version which works fine on 64 bit Windows 7 and I it is unlikely to be a ,Net Framework problem. If it was it would have told you about it.

So it looks as if you over tweaked Windows and shut of some required service. The only way to solve that problem is to either use System restore to go back to the original installation or to reinstitute Windows.

Stuart


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#7
September 10, 2013 at 06:15:48
As I asked at the end of the first post, is there any chance you
could give me some hint of which service(s) might be the ones
involved? I disabled 43 services out of 138 total. It looks like I
didn't just change any from automatic to manual, but went ahead
and disabled all of these:

Application Layer Gateway Service
Ati External Event Utility (For my graphics card)
BitLocker Drive Encryption Service
Bluetooth Support Service
Certificate Propagation
Credential Manager
Distributed Link Tracking Client
Encrypting File System
Health Key and Certificate Management
HomeGroup Listener
HomeGroup Provider
IP Helper
Microsoft .NET Framework NGEN v2.0.50727_X64
Microsoft .NET Framework NGEN v2.0.50727_X86
Microsoft iSCSI Initiator Service
Microsoft Software Shadow Copy Provider *** SUSPECT 1 ***
Netlogon
Network Access Protection Agent
Parental Controls
Peer Name Resolution Protocol
Peer Networking Grouping
Peer Networking Identity Manager
PnP-X IP Bus Enumerator
Remote Desktop Configuration
Remote Desktop Services
Remote Procedure Call (RPC) Locator *** SUSPECT 2 ***
Remote Registry
Routing and Remote Access
Smart Card
Smart Card Removal Policy
SNMP Trap
Superfetch
Tablet PC Input Service
TPM Base Services
WebClient
Windows Biometric Service
Windows Defender
Windows Media Center Receiver Service
Windows Media Center Scheduler Service
Windows Media Player Network Sharing Service
Windows Remote Management (WS-Management)
WinHTTP Web Proxy Auto-Discovery Service
WWAN AutoConfig

I was going to say that something might jump out at you
that doesn't for me, but while making this list I noticed the
two services that I marked above as "suspect". The first,
Microsoft Software Shadow Copy Provider, I apparently
decided I could disable when I came to it, but later when
I got to Volume Shadow Copy I saw that I should not
disable that one, and the two clearly work together.

The second one I marked as suspect is a service that
doesn't do anything in Windows 7 but is included for
compartibility with older software. That might need to
be enabled.

I'm going to re-enable those two services, one at a time,
to see if that does the trick. I didn't want to make the same
mistake Richard Harris made in 'Juggernaut' and not tell
you which wires I'm cutting until **after** cutting them! He
was just lucky he cut the right wire.

-- Jeff, in Minneapolis


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#8
September 10, 2013 at 07:07:55
No joy. Re-enabling either service or both together made
no difference when running either the archive or the installer
or the program put into the temp folder by the archive.
I rebooted a few times between changes in case that
might matter.

-- Jeff, in Minneapolis


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#9
September 10, 2013 at 07:23:53
I've noticed you've been posting a lot of questions recently regarding problems that are mostly self-inflicted by your "performance tweaking". Are you thoroughly researching the services you're disabling?

Software Shadow Copy: http://www.blackviper.com/windows-s...

RPC Locator: http://www.blackviper.com/windows-s...

Win7 SP1 Service Configurations: http://www.blackviper.com/service-c...



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#10
November 11, 2013 at 15:56:12
UPDATE

I suppose it is possible that the version of Foxit that I thought
was the one I'd been using was not the one I had actually been
using, and instead I had been using the version from way back
in 2005. Because when I tried to use that super-old version, it
worked just fine. So far I haven't come across a PDF it can't
display.

-- Jeff, in Minneapolis


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