Solved Folder windows/web pages freeze occasionally

November 9, 2015 at 17:55:33
Specs: Windows 7
Occasionally( maybe once a day) a window/folder that I have open will freeze. It will allow me to access the files within it but the window/folder itself refuses to close. Neither will it minimise or allow itself to be dragged anywhere using the mouse. I can access other windows/folders from my desktop but upon shutdown I have no choice but to leave the frozen window open. Upon re-starting that window has disappeared.

See More: Folder windows/web pages freeze occasionally

Report •

November 9, 2015 at 18:52:24
✔ Best Answer
Well, I can't say what's causing it, but here are some other close options you could try.

Try Alt+space then C, or Alt+F4.

Or right-click the taskbar and open task manager, select the folder in the applications tab, right-click, and select End Task.

Is it the same folder every time or different folders? And what are you keeping in the folder? What other applications are you running at the time it freezes?

Report •

November 10, 2015 at 08:18:22
If it's the same folder each time, what is the name of the folder? If it's one of your own you could try creating another folder with a slightly different name and copy the contents into it. Restart the computer, delete the now empty folder then rename the new one back to that of the original. It might help but don't do this if it's a system generated folder.

Always pop back and let us know the outcome - thanks

Report •

November 10, 2015 at 12:53:44
Long shot: The folder might contain a desktop.ini file which itself
contains some command that prevents the folder from closing.
To see desktop.ini files, you need to tell Windows to display the
contents of system folders and Show hidden files and folders.
How to do that is explained under "Desktop.ini Tips" on the page
linked below. That is the second section of the page. The first
section lists various commands which may be in desktop.ini files.
The third section lists the contents of standard desktop.ini files
found in Windows 7.

I make a backup copy of a desktop.ini file before deleting it, but
so far I've never had to restore one that I deleted.

-- Jeff, in Minneapolis

Report •
Related Solutions

Ask Question