Solved Firefox (or your program here) has stopped working Dialog bo

April 23, 2019 at 13:50:49
Specs: Windows 7
Why do I get a dialog box that says' "X" has stopped working' immediately when I click on program X's icon, a start menu item or an *.exe file. This can occur repeatedly or only once. Rest of Win 7 ultimate including internet access runs properly. I have Norton and run malicious software regularly.

Today I could not open any programs such as Quicken or C. Schwab's Steetsmart edge even after 3 reboots. I know that searching for online solutions will NEVER yield any answers although dialog box ALWAYS includes this choice along with closing the program (which never opened).

Problem started when new SSD Samsung EVO 500 GB was installed and System C:\ drive migrated over. There is a 1T HDD with data as drive D:\.

However many days problem doesn't even occur. Other hardware change included new memory installed at same time 2x8gb gskill ripjaws exactly same model as 2x4Gb set removed. Speed 1600 mhz. Bus speed 1000mhz and Intel i7 2700 3.4ghz. Tried slowing memory to 1333 with no improvement. Ran memcheck on new set all checked out.

message edited by FamousJemez


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#1
April 23, 2019 at 14:30:32
I wouldn't think this is a hardware issue. During the migration some values pointing to some programs may have become corrupted.

Are your Windows 7 updates current? Was Windows 7 originally updated from an earlier version of Windows, or a new install of Windows 7?

Try opening the program in question using the following example. Computer> C:> Programs> Quicken.exe (application). IF that opens the program as expected then do the following.

If either a desktop icon, or through the Start menu I suggest you delete the icons on the desktop and create new ones. If using the Start menu the same principle applies. Both the Start menu and program created icons are nothing more than shortcuts to the actual application.


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#2
April 23, 2019 at 16:29:55
Try troubleshooting.

Where is Control Panel? Applies to: Windows 10 Windows 8.1 Windows 7
https://support.microsoft.com/en-au...
https://www.tenforums.com/tutorials...
https://www.digitalcitizen.life/8-w...
Open Control Panel > Troubleshooter.
Click the View all link on the left.
Find the relevant troubleshooter in the list and click it to run it.
https://fossbytes.com/windows-10-tr...


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#3
April 23, 2019 at 16:36:22
✔ Best Answer
Tweaking.com repair for Windows can work wonders where possible registry issues, corrupted system files, bad links, etc.
https://www.tweaking.com/content/pa...

Have you optimized your Windows 7 for the SSD drive?
https://www.overclock.net/forum/20-...

You have to be a little bit crazy to keep you from going insane.


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