Solved Firefox is freezing for 2 minutes when I open , then its Ok

July 12, 2015 at 20:39:33
Specs: Windows 7, CPU E5300 .CPU E5300 2.60 GHZ Ram 4.00 GB
Hi, I‘m having a problem with Firefox version 39 freezing, when I first open it it freezes for a over a minute, then works fine every time after that even if I close firefox & open it again. But if I turn the computer off & open firefox again it freezes again. I have tried Internet Explorer which I normally don't use & it does not freeze. I been in firefox help & tried all that was recommended, with no change. I did a reset on Firefox it did not change it. They recommended that I go to Firefox option tool & uncheck " Use Hardware acceleration when available" I did & there was no change. I tried updating my display adapters driver but windows said they were up to date so that didn't help. I have done multiple scans for virus & malware and cleaned out all cookies in Firefox there was no malware or virus, still no change. I'm running windows 7 Home premium service pack 1. Processor Pentium dual core CPU E5300 2.60 GHZ Ram 4.00 GB 32 bit operating system Display adapters are Intel G 33/31. Hope someone can help. Thanks Helen T.

message edited by HelenT


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#1
July 12, 2015 at 21:10:24
✔ Best Answer
I would have said to check your add ons but resetting should have done that.
Try updating Flash Player.
Try opening Firefox up with a different page rather than your home page in case it is something there that is slowing you down (save a simple webpage to the desktop and open that).
You could try uninstalling and reinstalling but wait on that for a bit in case other suggestions come in first.
You could check Task Manager before opening Firefox the first time and see if anything is using CPU resources at that point. Then maybe watch Task Manager after launching Firefox and see if something, maybe antivirus program or some invisible add on is using resources.

You have to be a little bit crazy to keep you from going insane.


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#2
July 12, 2015 at 21:38:33
Hi Fingers, Thank you for your fast response, however it is now past midnight & I have to be up early so I will try your suggestion tomorrow & let you know what happened. Helen T.

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#3
July 13, 2015 at 10:36:25
> I would have said to check your add ons

That was my first thought, too.

> Try opening Firefox up with a different page rather than your home page

That's an even better idea. That I didn't think of. Maybe because
my home page has always been on my computer, never elsewhere.

-- Jeff, in Minneapolis


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