Files missing from external hard drive

October 30, 2011 at 10:07:26
Specs: Windows 7
Hi,
From the searches I have completed, I am having little hope that there is a solution to my problem, but I have to try.

I am running a Toshiba Satellite A665D laptop connected to a home network via a wireless Linksys router using a 63 character key. The machine is running Windows 7 Pro 64bit. For security, I have AVG Internet Security, Malwarebytes and SuperAntiSpyware. I have 2 external hard drives connected directly to the router for additional storage.

The problem I have is that last night when I attempted access a file on one of the external drives, I found that it had been wiped clean except for the five main folders and an additional folder I had never seen before - "found.000" I have seen in some posts on other forums that this can be created by "chkdsk." However, I have not used chkdsk for quite some time and have never used it on the external drives. I have run scans with all 3 of the security programs with nothing found except some tracking cookies. I had thought that maybe the machine had become infected with a trojan, but nothing was found. Any help that you can provide is welcome. This situation is very disheartening because there were many family photos and scans of children's art projects, etc. on the drive - not to mention my entire music collection. Thanks in advance.

UPDATE: I've been experimenting with the drive in question by placing various files on it to see if they remain on the drive. They do not - except for a simple text file that I have placed on it. However, the text within the file disappears within a minute after saving it to the drive. It is as if all of the information is being sent somewhere else. I hope this helps in resolving the issue.

Lon
"Diffie"


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#1
October 30, 2011 at 14:04:01
run recuva, its a free download and may help to recover any lost, delted files , so long as you have not rewritten the drive with "0"s you should be able to recover some or all of your files, also run check disk and check for damaged sectors, that will take a while.you may also try a new data cable and usb connection.
there may be other tools that you can use to help fix the drive, on the drive manufacturers site.. but try recuva first

i hate computers!
but cant help myself....


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#2
October 31, 2011 at 05:04:34
princecorum,
Thank you very much for your reply. I have tried recuva as you suggested but it gives me an error about having incorrect parameters. I have also downloaded iCare Data Recovery and it does not see the drive that needs to be scanned. Are there any other tools that might be able to see and scan my external drive? Thanks again.

Lon
"Diffie"


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