FILE CI.dll MISSING New Win 7 Home install

February 1, 2014 at 15:03:45
Specs: none, Pentium 4 2.8 GB
Dell Windows 7 Home Premium SP1 32-bit. New disk loading first time on re-formatted 60 GB HD. I get "CI.DLL missing or corrupt" and cannot complete the install.
How can this be with a new CD and a blank HD? How do I fix it?

See More: FILE CI.dll MISSING New Win 7 Home install

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#1
February 1, 2014 at 15:25:37
Sometimes the CD has a little dirt on it & just needs to be cleaned.

How do you know when a politician is lying? His mouth is moving.


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#2
February 1, 2014 at 17:01:13
Thanks, guapo. I'll try that.

I just wiped the disk with a dry microfiber eyeglass cloth, blew out the dvd with canned air, and restarted the installation. Now I get a "netio.sys missing or corrupt" message.

Pulled and re-cleaned the disk. Now back to the original error message.


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#3
February 1, 2014 at 17:11:22
I still think that there is a problem with the CD. Did someone burn it or is it from MS?

How do you know when a politician is lying? His mouth is moving.


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Related Solutions

#4
February 1, 2014 at 17:12:20
Why did you format?

Was it because you were infected?

If so.

Make sure when you reinstall, you delete ALL partitions & format to NTFS.

W7 - Click on > Drive options (advanced) Then highlight each partition & hit > Delete.
http://www.blackviper.com/os-instal...
http://www.blackviper.com/os-instal...

Here are some examples of why you delete all partitions.
http://forums.spybot.info/showthrea...
http://forums.whatthetech.com/index...
http://blog.eset.com/2011/10/18/tdl...


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#5
February 1, 2014 at 20:43:18
Bad ram can also cause that.

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#6
February 1, 2014 at 21:51:11
guapo, this is a new Dell CD. I just got it in the mail.

Johnw , I deleted all partitions and formatted NTFS because It was a hd that I got from a friend. I didn't want to take a chance on any virus'.

DAVEINCAPS, Bad ram is possible. Thanks.


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#7
February 2, 2014 at 01:27:42
Then may be you have not burned the DVD properly !!

Solving Technical queries is my passion and I just Love it !!


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#8
February 2, 2014 at 13:33:25
If he said that the CD is from Dell, how can you say that he didn't burn it properly?

How do you know when a politician is lying? His mouth is moving.


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#9
February 2, 2014 at 14:03:22
Thanks guapo. I wasn't going to bother replying on that one.

Still no luck. Looking into getting new RAM.


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#10
February 2, 2014 at 18:34:21
How much ram is installed? Looks like you have an older P-4 system so I'm thinking maybe a gig? You might want to post back some specs on the motherboard and maybe we can make a recommendation.

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#11
February 3, 2014 at 02:53:29
Could it be a flaky CD/DVD drive, or maybe an error-prone, 80GB HDD. It must be pretty old by now.

Any chance of attempting an install on a different HDD?

message edited by Peet100


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#12
February 3, 2014 at 04:04:38
Boot to a CD with Memtest on it to test your memory.
Boot to a CD with Seatools on it to test the hard drive. Start with the short test; The long test, if needed may require reinstalling Windows, but it looks like you probably will need that anyway.

You have to be a little bit crazy to keep you from going insane.


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