Solved Failed formatting and need help

Toshiba Satellite c655-s5082 laptop
January 25, 2012 at 00:19:10
Specs: Windows 7, 2 GB
Hello everyone,
I seem to have done mistake by doing the reformat of my Toshiba C660 laptop.
It wasn’t that I intended to do intentionally, I did because I tried to install Net Protector antivirus in my laptop and the dealer of antivirus told me that I need to format my system, as the antivirus could not be installed. I asked him to format my computer
But he ask me to bring 4 days later. I have windows 7 installer DVD and thought of formatting myself and I did myself, to my un luck it got failed and only display a black screen, and when I retried it display some message like HL-DT-STDVDRAM G FAILED. Please Please Please, help me to recover my system.

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January 25, 2012 at 02:39:25
✔ Best Answer
First of all, you may be able to put your laptop to the factory condition, to the exact day you had bought your laptop. You must read the documentation that came with your laptop or the on-line documentation in Toshiba web support site.

If this is not possible and you have the Windows 7 DVD disk, then you should boot to Windows 7 disk and do the formatting and Windons installation from there.

Perhaps, you can also try to recover your installation by repairing Windows (repair installation ). Repairing can be done after booting to Windows disk.

To be able to boot to Windows 7 DVD disk, you may need to change the boot order to DVD drive in BIOS.

For Windows 7 clean ( from scratch ) installation, please see this tutorial.

Hope the above helps.


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January 25, 2012 at 06:54:40
Hi dear sorry to trouble you again but I am really in need of your help, hope you wont mind? so sorry sorry sorry sorry if you.
I am not use to with formatting the system, and I am facing the problem to change the BIOS of my Toshiba C660 laptop. It displays message as [HL-DT-STDVDRAM GT30N is failed]. Actually I am using the DVD which is Re-Writable and have windows 7 installer there, so is this message displayed because of the DVD or I need to do some change in my BIOS if so than Please Please help me with some steps. Really Thanks for your previous answer.

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January 25, 2012 at 07:59:49
Your Windows DVD disk may be faulty. You may also have a hardware failure that should have happened out of pure coincidence, DVD drive or RAM failure.

First try your DVD disk in another computer to see that it actually is bootable and works.

You can also create a bootable RAM test CD from this proggy to test your RAM sticks as well as your DVD drive.

If you can boot to this bootable CD and it works, this may rule out RAM or DVD drive being defective.


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January 25, 2012 at 09:40:40
Just to be clear, do you understand what it means to "format"? You will be completely erasing everything from the hard drive & creating a new file system (usually NTFS) that can then be used for storage or for the installation of an OS. All your files, programs & your current OS will be lost. Why would you have to do that to install an anti-virus program? And why do you want to use "Net Protector" when there are so many other free AV programs available?

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