Facebook Web access problem

August 23, 2013 at 00:48:19
Specs: Windows 7, i3 Intel
I have a problem with accessing my facebook website. It takes ages to load and mostly doesnt load at all after 5 minutes. other websites work. My loading bar often shows things like: 'waiting for js.bizographics.com'... (this changes a lot) I suspect malware but have the newest updates of both spybot search and destroy and Malware bytes anti-malware which dont find any malware. I also scanned the PC with newly updates avast... Any ideas? Kindly

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August 23, 2013 at 01:51:53
Hi andreaskinghorn,

Is it an issue with Facebook only?
Did you try different websites?

Please reset IE using the link mentioned below:


If resetting IE does not fix the issue, try a different browser(Google Chrome or Mozilla Firefox).

Thanks & Regards
Manshu S

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August 23, 2013 at 05:10:44
Thanks for the reply Manshu!

I have the issue only with facebook.

I use firefox and opera and on both it doesn work...

Andreas Kinghorn

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August 23, 2013 at 08:14:55
Hi andreaskinghorn,

Are you using a wireless network?
Could you connect any other device on the same network and check if Facebook opens properly?

Try opening the website on safe mode with networking.

Restart the system and tap F8 for advance boot options. Select Safe Mode with Networking and hit enter.

Thanks & Regards
Manshu S

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Related Solutions

August 23, 2013 at 14:22:03
Keep an eye on this thread too:

Always pop back and let us know the outcome - thanks

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