External Hard Drive folders not accessible.

April 13, 2012 at 14:27:31
Specs: Windows 7 64 Bits
Hello,
I'm using Windows 7 64bit. The folders on my wd external hard drive has disappeared (hidden...). It only showing the "System Volume Information" folder. Please help! I have run the Malwarebytes with no result. The firewall keep turning off on MacFee and not able to turned back on. I have removed and reinstalled this security software. It seems to resolved the firewall issue. But, the external hard disks are still affected.

Many thanks in advance for your advise.


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#1
April 14, 2012 at 01:12:54
It’s possible that bogus antimalware has hidden the files.

Check if you have a folder named smtmp in C:\Users\User Name\AppData\Local\Temp. If you have, read about and then run Unhide, scroll down here http://www.bleepingcomputer.com/for...


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