Ext HD won't complete backup

April 22, 2012 at 15:06:43
Specs: Windows 7
New WD ext hard drive will not complete backup on HP laptop w/windows 7. Will get to rough 59% and stop, indicating backup not successful. Laptop will recognize external drive but just not allow a total back of files and systems. Any suggestions?

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April 22, 2012 at 16:06:15
There maybe corrupted data on your hard drive, your USB ports maybe powering down, your system may have gone to sleep, your external hard drive may have bad blocks, you may not have permissions to copy a particular file or folder. There maybe a software bug with the backup software, there maybe a firmware problem with your drive or external enclosure.

So the list of possibilities can go on and on.

I would suggest, updating the WD backup software, and installing it as administrator.

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