Solved Excel or word will not open

May 28, 2013 at 21:05:17
Specs: Windows 7 Home Premium
I am having an issue with Microsoft Office Starter 2010, V14.0.4763.1000 which came already installed on my e-machine.
The nature of the issue is that when I try and open either Word or Excel, I get a pop-up headed "Click-to-Run Application Manager" containing the message "Microsoft Excel Starter 2010 cannot be opened. Try again or repair the product on Control Panel".

I go to Control Panel but there is no option for repair, other than "Find and fix problems"; but this path provides no applicable option.

The problem may have occurred after an automatic update from Microsoft on 25th May.
Thank you.

Peter.


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#1
May 28, 2013 at 21:12:38
try a system restore back to BEFORE the update.

Some HELP in posting on Computing.net plus free progs and instructions 7 Golds


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#2
May 28, 2013 at 22:05:58
Yeah, thanks.
Tried that.
But still no success. Sorry, should have mentioned that with my original question.

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#3
May 29, 2013 at 07:57:12
✔ Best Answer

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Related Solutions

#4
May 29, 2013 at 08:04:44
Found this but can't vouch for it:
http://grdead.wordpress.com/2010/11...

It seems to have worked for some.

Always pop back and let us know the outcome - thanks


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#5
May 29, 2013 at 16:37:25
Mike,
You are a genius!!
Success!!!
Word and Excel now works and I can stop worrying and do stuff again.
Many thanks for your help.
Peter

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#6
May 29, 2013 at 16:39:46
Be sure to mark his post as best answer so other people can also benefit from the solution....

Some HELP in posting on Computing.net plus free progs and instructions 7 Golds


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#7
May 29, 2013 at 16:41:04
Hi Derek,

Thanks for the suggestion. I used the solution from Mike and I had success.
Thanks again for your willingness to help, but I did not need your idea.
Next time maybe.

Peter (easier than Jean-Pierre)


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#8
May 29, 2013 at 16:41:10
Good news. Thanks for letting us know.

Always pop back and let us know the outcome - thanks


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