Excel 2007 - File in use by domain\myuser

Microsoft Office excel 2007
March 29, 2011 at 08:28:52
Specs: Windows 7 Professional (32-bit)
For some reason, one of the users here get the message from time to time that when he opens up an excel file over the network, it tells him that the file is already in use by himself and that it will open in read-only mode.

Is there a way to fix this? He's using Windows 7 Professional (32-bit) and Office 2007.


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#1
March 29, 2011 at 09:00:38
Ideas:
- Check the file server, and see if he does have the file open elsewhere
- Check to make sure the Preview Pane is disabled.
- Check for Excel's temp files.

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#2
March 29, 2011 at 09:11:52
I've checked already to make sure he didn't have the file opened anywhere else. It does happen at random.

The preview pane is disabled. When I checked on his machine, it wasn't showing.

As far as Excel temp files, are they going to be located on the local machine or the network drive? If you're talking about the network drive, I'm positive there are none located there.


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#3
March 29, 2011 at 09:19:40
They're hidden files, located in the directory as whatever file he's trying to open.

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#4
March 29, 2011 at 09:45:44
His explorer settings are set to view hidden files, folders, and drives. I will check again when it happens. If so, what would I do about that? If he's opening the file for the first time that morning and getting that error.

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#5
March 29, 2011 at 09:59:42
If it's there, delete it. If it keeps coming back, try to find out why the network connection is breaking down between the time he opens the file, and the time he goes to open it again.

As I don't know the intimate details of the problem nor your network/system setup, I suggest reading KB814112 and KB829700.

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#6
March 29, 2011 at 10:57:47
Thanks for the help. Going to take a look at those articles now.

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