errow installing modem software

Tigo / Usb modem
July 17, 2011 at 15:36:18
Specs: Windows 7, unsure
Hello, so I´m installing the software for a usb modem (modem made by TiGo), it had been previously installed on the computer (Acer) but I uninstalled it. Now when I reconnect the modem it prompts me to install the program but as soon as it begins to install it gives me the message that the program cannot be installed because the file is running or in use by another program. The system that I have on my computer is windows 7 and I´ve made sure the program is completely uninstalled and have rebooted my computer. Also, I connected the modem to another computer and I´m able to connect to the internet on another computer just fine. Any suggestions on how to fix this issue?

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July 19, 2011 at 04:31:05
Is the driver you are installing Windows 7 compatible? Download the newest driver from the manufacturer's website and install that one instead. If you really believe that part of the program or installer may be running in the background, use Task Manager to make sure and 'end process', then make sure that it is uninstalled, then reinstall the newest version.

You have to be a little bit crazy to keep you from going insane.

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