Error when trying to archive my emails

October 15, 2011 at 12:13:54
Specs: Windows 7
get the following message when I try to archive my emails:

error while archiving folder "inbox" in store "Personal Folders". The source and destination folders for this application cannot be the same.

How can I fix this? Please help


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#1
October 15, 2011 at 12:57:21
Sounds like your personal folder is contained in your Inbox folder. Create a new folder that is not listed under Inbox. Name it whatever you want, i.e. archived mail etc.

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#2
October 15, 2011 at 13:02:18
Thank you grasshopper. My inbox is under my personal folder. So when I create the new folder, do I create it under the personal folder?


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#3
October 15, 2011 at 13:10:19
No. create a new folder by itself. Don't create it under personal folders

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#4
October 15, 2011 at 13:24:23
Ok I figured it out. The archive file address was defaulting to Outlook so I actually revised the address to default to the folder I created and it worked. I guess no matter how many files I would have created, the address would have always defaulted to Outlook (Personal Folders) as opposed to the new folder.

Thank you Grasshopper for setting me off in the right direction!


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#5
October 15, 2011 at 13:32:18
You got it, Good Luck. Glad it worked out.

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