Error Code {D7A022A-C132-4B6F-67B5117DE93}

Trion / Rift
June 22, 2011 at 20:18:35
Specs: Windows 7, AMD Athelon IIx4. DDR3 memory
First occurred when I tried to download initial patch for the game, RIFT. Message read as follows: "Another version is already installed. Cannot continue. To configure or remove the existing version of this product, use Add/Remove Programs on the Control Panel {D7A022A-C132-4B6F-67B5117DE93}. After several unsuccessful solution tries from RIFT Tech Support, I resorted to a previous restore point which solved the problem. Today a new patch was released, when downloading from their site, the above message reappeared. RIFT admitted the patch has some bugs they're trying to rectify, which may or may not be related to my problem. I have run Malware, CC Cleaner,without finding anything amiss. I even searched every entry in the Registry (I'll never do that again!) without finding the error code. Could use some help here. Thanks for lsitening

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#1
June 22, 2011 at 20:55:12
the patch is defo related to the issue, you would be advised not too install the patch, restore again and carry on as normal, as for the patch wait until you are assured its working on your version of win7.

i hate computers!
but cant help myself....


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