Error code 917 Expansion riser not detected at start up

Hewlett-packard 262283-001 compaq evo d5...
February 26, 2018 at 06:47:00
Specs: Windows 7, 1 RAM
My PC gives error "917 Expansion riser not detected" at start up but boots after pressing F1 two time some time after three time. i have removed riser and reseat it several time but it does not works.

See More: Error code 917 Expansion riser not detected at start up

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#1
February 26, 2018 at 10:04:57
See if the link below is helpful.

http://www.gobitgo.com/articles/100...


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#2
February 26, 2018 at 10:47:01
Hi friend, give some easy solution for error 917 please as i am computer learner.

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#3
February 26, 2018 at 14:59:14
Not all problems have an easy fix I'm afraid.

Clean the edge connectors of all RAM sticks and the riser with a soft pencil eraser. Reseat RAM several times too.

Did this problem just suddenly come along or was it after you did something?

Read response #1 to make sure you are doing everything right.

Always pop back and let us know the outcome - thanks

message edited by Derek


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Related Solutions

#4
February 26, 2018 at 15:23:33
Click on the blue link in #1 above to go to the website that explains that error. If that website isn't of any help then explain here what is happening and what, if anything you did just before this started.

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#5
February 27, 2018 at 06:35:28
Hi Derek, thanks for supporting, i have done few step just now. Removed RAM and install again, removed riser and installed, another card removed and installed where data cable make connection.
Extension cable power button pressed computer starts with screen counts MB's. Pressed Ecs MB's count stopped, screen showed Error codes "917 expansion riser not detected, unplug machine and install riser" Pressed F1, again 917 with same message and another Error code "510- splash screen image corrupt. The splash screen image has error. Run ROMPag to store the default."

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#6
February 27, 2018 at 08:57:26
You ought to try the original RAM without the riser to see what that tells us. Did this fault just suddenly happen or were you installing the riser when it went wrong. Otherwise was there anything else you were doing before it happened. Your answer might give us a clue to what has gone wrong.

It is usually the connections not properly in place.

Always pop back and let us know the outcome - thanks


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#7
February 27, 2018 at 09:54:35
Hi Derek, as per your instruction , i turn system on with out riser but behavior was same there was no change. I can,t answer to your question, " Did this fault just suddenly happen or were you installing the riser when it went wrong" , because its not my system, its my friend,s I do not have maintenance history.

message edited by JasmineJasminum


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#8
February 27, 2018 at 10:59:54
For clarification, Is the riser being used for graphics cards?

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#9
February 28, 2018 at 03:17:04
Hi OtheHill, Riser has two slots but there is no extra card installed in it..

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#10
February 28, 2018 at 16:27:19
So then you don't have any cards installed in the riser? If not, what is the purpose of installing it?

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#11
March 1, 2018 at 04:52:26
I can,t answer it as i told Derek , that the system is not mine. however let me tell you that error code 917 has disappeared automatically and error code 510 splash image is remaining now.

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#12
March 1, 2018 at 05:19:46
Try booting WITHOUT the riser installed at all. If nothing is inserted into the riser it shouldn't be needed.

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#13
March 1, 2018 at 05:25:18
Sorry but I can't really see how we can help if you are not in a position to interact with our questions.
We have nothing to go on except what you give us.

Seems your best bet would be to get them to take the computer in for repair.

Always pop back and let us know the outcome - thanks


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