Error code 80246008 & 1068 updating Windows 7

March 13, 2015 at 13:35:52
Specs: Windows 7, 512
I have an Asus net-book running Windows starter 7 that I'm trying to update. It has been a while and there are 97 important updates that need to be done. If I try to install one or all I get error code 80246008. Start type is set to "Automatic Delay Start" When I try to set "Service Status" to start I get error code 1068. I have another computer exactly the same and it updated just fine. Where do I go next - thanks

Billy


See More: Error code 80246008 & 1068 updating Windows 7

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#1
March 13, 2015 at 15:21:53
Is that the complete error message or does it mention BITS (Background Intelligent Transfer Service)? Malware is a possibility.

Always pop back and let us know the outcome - thanks


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#2
March 13, 2015 at 16:59:23
When I first try to install updates it gives error "code 80246008 Windows update encountered unknown error" I go to get help with this error and it talks about "Background Intelligent Transfer Service" How to set start up type to Automatic Delay Start which I did. But when I try to set "SERVICE STATUS" to start it gives "error 1068 The Dependency Service or Group Failed to Start. I have run several Malware cleaners and have always run avast lately this computer has become real slow.

Billy


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#3
March 13, 2015 at 17:13:48
Lets see if we can put the malware idea on the back burner for a start. If these two come up clean it is a good sign:

ADWCleaner:
http://www.bleepingcomputer.com/dow...
(blue Download button near top - not anything else on the page).
Download and "Save" the file somewhere. Go to the saved file then double click it to run the Scan. You then have options to remove whatever it shows under each heading in the table that appears below, although it is usually safe to run "Cleaning".

MalwareBytes:
http://filehippo.com/download_malwa...
(green Download button top right - not anything else on the page)
Run the program but before doing the scan go to "Settings > Detection and Protection" and put a checkmark in "Scan for rootkits".

If either or both find anything then please copy/paste the logs on here because even if the symptoms are cured you are likely to still have things lurking around that require further cleaning. If nothing is found let us know.

Always pop back and let us know the outcome - thanks


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Related Solutions

#4
March 14, 2015 at 04:38:55
Okay, I ran ADWCleaner and it didn't find anything to be concerned about. Also MalwareBytes as requested and it did not find anything. I tried to update again and get the same error codes. What's next?

Billy


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#5
March 14, 2015 at 08:31:54
Seems this is a thorny problem. Try this:
http://snippetsandhelp.blogspot.co....

Always pop back and let us know the outcome - thanks


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#6
March 14, 2015 at 14:09:59
Good news - I figured it out - went into MSCONFIQ and checked off "load system services" did a reboot went in and started up service status. Computer is currently downloading 92 major updates, I hope it doesn't crash - thanks for trying to help.

Billy


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#7
March 14, 2015 at 14:16:34
Wonder how it got like that. Good news anyhow and thanks for the update - it did seem to be related to services.

Always pop back and let us know the outcome - thanks


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