erecovery downloaded but now all my screen says is starting

October 2, 2012 at 22:04:33
Specs: Windows XP
it was in the process of totally restoring back to original exactly like when i brought it home this is an acer netbook 2012. when it finished that it went backup & was going now it it just comes on with acer starting settings and won't do anything & alt f10 does not work HELP!!!!!

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October 3, 2012 at 05:21:34
Reboot and try pressing Ctrl + AltGr + F10 all at the same time.

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October 3, 2012 at 08:41:26
Thank you for your help, but it did'nt work. I called Acer last night & he had me reboot but hit ALT+F10, it did not work either. Acer wants me to send it in & it's under warranty until July 2013. But i just know it won't be something under warranty and they will want to charge me an arm & 2 legs probably.
Thanks dgkenney in texas

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October 3, 2012 at 11:44:48
You will not get your personal files back if you send the unit into Acer.

You can recover your personal files by using a live version of Linux, like Puppy, to access the computer and then copy your personal files to an external source or burn to disk.

You install a live version to a CDR or in some cases, to a flash drive, then boot to that installation. Linux is easy to use, very similar to Windows.

See the link below.

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