email sent in outlook 2007 not arriving

June 25, 2014 at 03:56:20
Specs: Windows 7
E-mails I am sending are not arriving with the recipient. I am receiving e-mails. I have sent myself an e-mail from a web source and that has arrived.

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#1
June 25, 2014 at 06:17:08
Send yourself an email using Outlook.

If you receive it there is nothing wrong with your email setup. Ask your recipient to check their "Junk Email" folder as your message may have been mistakenly classified as junk.
If that's the case then your recipient needs to add your email address to their "Trusted Senders" list.


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#2
June 25, 2014 at 06:26:34
Thanks Phil but I've already done that. The e-mails I sen from the web source are arriving but the ones from Outlook aren't. Appreciate any help

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#3
June 25, 2014 at 11:51:57
How long has this been going on? If it is only recent it is best to wait to see if you get an email saying why they were not delivered - it can take a few days. The information contained in it will help us get to the root of the trouble.

Always pop back and let us know the outcome - thanks


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#4
June 25, 2014 at 16:49:54
Possibly - check that the date on your computer is "current - correct"; as if it's not - and possibly in the future... (even a day or so and it will remain so if you don't correct it) then Outlook cannot send mail - ever and from the future...

I had just this scenario a while back and it drove me nuts until I discovered I had inadvertently set my PC (actually a Mac) calendar a month ahead...

Also check that the outgoing mail server is correct; that it's still as was when all was working OK.

You would logically be able to send yourself (and others) emails via the web as that (on-line/web) path does not use the outgoing server that is used by M$ Office\Outlook on your computer. Outlook will use an outgoing server either designated by your isp (if it's a mail account provided by your isp); or another server which you may have elected to use - when not using your isp provided mail account. When using Outlook to access pop3 accounts then you need to know the incoming and outgoing servers for that pop3 account.


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#5
June 25, 2014 at 17:04:47
Maybe this applies.

Delete a message stuck in Outlook's Outbox
http://www.outlook-tips.net/how-to/...


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