Solved Eliminate Win 7 enterprise system administrator

April 6, 2016 at 11:08:27
Specs: Windows 7 Enterprise
My company (Mexx) closed and left me the laptop with Win 7 Enterprise installed. The systems admin at that time had given me a CD to be able to build myself an admin user. So I did it and there were not many problems. I can install programs and such. BUT the problem is windows can not make updates. When I try to check and update windows it says updates are managed by my systems administrator. And it wont let any changes made. The sysyem administrator does not exist any more not even the system. How may I bypass this "system administrator?

See More: Eliminate Win 7 enterprise system administrator

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✔ Best Answer
April 8, 2016 at 16:33:52
Try these.

How to Reset Local Group Policy to Default in Vista, Windows 7, and Windows 8
http://www.sevenforums.com/tutorial...

How to Enable or Disable the Windows Update "Who can install updates" Setting
http://www.sevenforums.com/tutorial...

message edited by Johnw



#1
April 6, 2016 at 17:07:21
It is not clearcut where the problem lays, here are things to try.

How to Change Windows Update Settings When Managed or Disabled by System Administrator?
http://www.askvg.com/how-to-change-...

Reset Windows 8/7 password with CMD. Key steps:
Step 1: Logon your Windows as administrator (You also can logon Safe Mode with Command Prompt, pressing F8 when restart your computer, hit up/down key to choose Safe Mode with Command Prompt and hit Enter)
Step 2: Click on Start, type cmd in the Run box or Search box and press Enter.
Step 3: Type net user & press Enter, all user accounts of your computer will be listed.
Step 4: Type net user “UserName” “NewPassword” (replace UerName and NewPassword with yours), press Enter, then the password will be reset as new one and you can logon Windows 7/8 with it.

GiveMePower
http://www.bleepingcomputer.com/dow...

message edited by Johnw


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#2
April 8, 2016 at 06:14:06
First I tried both of the methods explainded in your provided link http://www.askvg.com/how-to-change-...
The solutions should have been useful however they didn't work. When I tried checking updates through the windows update panel it still says
"You receive updates: Managed by your system administrator" and when I clicked to check for updates it still gave me the error Code 8024402C.
I restarted the computer for maybe the changes would then come into effect but no luck then either. I still get the same error code and my updates are still "managed by your system administrator" :(

Then I looked into your solution of resetting my password. However I am already loged on to laptop as administrator (without a password because I am the only one using this laptop and don't need or want a password) The only other user I see in "net user" is guest (which I had turned off from the control panel / user accounts.)

So I still can't do any windows updates :(
Thanks anyway for your time and advice Johnw.

message edited by onurcakaloz


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#3
April 8, 2016 at 13:56:36
Hi,

Sorry to hear that above fix did not work for you. I tried some WU Tools to repair this but could not fix.

If your computer is using Group Policy for Windows Update please do not perform this fix.

1) Open Regedit, navigate to HKEY_LOCAL_MACHINE\Software\Policies\Microsoft\Windows\WindowsUpdate
2) Remove all values within this key. Most probably, the miscreant is a faulty Windows Update source server.
3) Download and run Microsoft Fix It 50202. Try Default settings first, and if that does not work, try Aggressive.
4) Reboot the Laptop and check whether Windows Update is working properly or not.

Regards,
Lou N |Tech Support Team
https://cloudappsportal.com


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Related Solutions

#4
April 8, 2016 at 16:33:52
✔ Best Answer
Try these.

How to Reset Local Group Policy to Default in Vista, Windows 7, and Windows 8
http://www.sevenforums.com/tutorial...

How to Enable or Disable the Windows Update "Who can install updates" Setting
http://www.sevenforums.com/tutorial...

message edited by Johnw


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#5
April 9, 2016 at 06:05:19
The primary System Administrator account is still there. You can't override it by creating another admin account.

http://pogostick.net/~pnh/ntpasswd/

message edited by riider


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#6
April 10, 2016 at 04:54:26
Hi LouNemec

I followed your reccomendations and there really were faulty Windows Update source servers. I deleted them both. Then run Fix It on Aggresive.
However when rebooting the laptop tried rebooting and shutting down 3 times with these familiar messages:
* Preparing to configure windows.
* Configuring windows updates.
BUT at the last minute
* Failure configering windows / Reverting Changes :(

So I am afraid this did not solve my problem but thank you very much for your concern.


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#7
April 10, 2016 at 05:06:57
Hi again Johnw
I checked the first link and the tutorial. Followed all 3 options. It seemed to be working. But when rebooting the laptop I unfortunately got the same messages:

* Preparing to configure windows.
* Configuring windows updates.
BUT at the last minute
* Failure configering windows / Reverting Changes

The second link now does not apply to my problem because now in the setup of Windows Update "Allow all users to install updates" options can be and is checked.

It seems that the system is checking for one last variable during start up and that variable is forcing the system to revert changes.

Thank you for your suggestion and your time.


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#8
April 10, 2016 at 05:10:23
"But when rebooting the laptop I unfortunately got the same messages"

Run Tweaking.com - Windows Repair

Disable your antivirus program before running Windows Repair.
How to Temporarily Disable your Anti-virus
http://www.bleepingcomputer.com/for...
http://www.techsupportforum.com/for...

Start at Step 1 ( very important ) do all the steps until you get to the final step ( Repairs ) Reboot when finished.
Right click on the exe & click on > Run as administrator.
http://i1-win.softpedia-static.com/...
http://www.softpedia.com/get/Tweak/...
http://www.tweaking.com/
http://www.tweaking.com/content/pag...
http://i.imgur.com/Xc9NBsk.gif
http://i.imgur.com/VajIQFA.gif
http://i.imgur.com/TLWWxuk.gif


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#9
April 10, 2016 at 05:15:55
Hi Riider,

I don't think your comment is relative to my problem. I already have an admin account (without password) and have no problems with signing in with that account nor with any software implemetations even like downloading and installing / uninstalling.
The only problem is that some features of Windows 7 Enterprise itself is unresponsive due to a probably former lock implemented by the now non existent sysyems administrator. One of those features is Windows Update.
Thanks anyway.


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#10
April 10, 2016 at 05:29:09
Johnw,

This will sound silly but I never installed an anti-virus/malware software. When working at Mexx it was all handled by the systems administrator and after that I haven't installed any assuming it was already there like before. Silly me :))))
But the rest of your reccomendations, I am going to follow right now and will tell you if it worked.
Thanks


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#11
April 10, 2016 at 05:31:27
"will tell you if it worked"
Fingers crossed, depending on your comp. it can take up to 2 hours.

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#12
April 10, 2016 at 06:35:42
Did you try the software that I suggested? Create the disc, boot off it, & you will see ALL the accounts, Admin or otherwise. I suspect there's a hidden Master Admin account leftover from your company...if that's correct, you will see it listed. You can then clear the password for that account which will allow you access to the settings you need.

http://windowssecrets.com/top-story...

The other option would be to completely wipe the drive & install Windows from scratch, possibly a different version. Do you really need the Enterprise Edition? One advantage I see is that Enterprise doesn't qualify for the Win10 upgrade, so you won't constantly be nagged about it or have pre-Win10 files "secretly" loaded onto your system behind the scenes. If you actually want Win10 (ugh), you will have to load a Windows version that qualifies for the upgrade or purchase Win10 separately.

message edited by riider


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#13
April 10, 2016 at 11:17:52
Hi Johnw,

I tried tweaking.com 3 times succesively but it didn't solve my problem either. However now I don't see the sign "managed by your systems administrator" in Windows Update. (this happened in a previous stage of attempts to fix the problem) But now there is something new. When I try to search for updates it gives me a message that Windows Update should be updated in order to search for updates, click to update. I click, update window dissappears and reappears as indicated. Now I click to search for updates. And I get a new update error code 80070643.
I searched for the code in microsoft pages, they say it is associated with .Net and advise to use FixIt. Downloaded and run FixIt. Surprise! Didn't fix it :)))
With the new error code something else changed too. Now the familiar
* Preparing to configure windows.
* Configuring windows updates.
BUT at the last minute
* Failure configering windows / Reverting Changes
messages don't appear during reboot.
Now I am thinking of uninstalling .Net framework (since the error seems to be associated with it) and reinstalling after (if) I can update windows.
Will report the outcome.

And as always thank you for your concern and advice.


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#14
April 10, 2016 at 11:27:14
Dear riider,

There are only 2 user accounts on my computer. One is guest (disabled by me) and the only other is the Administrator account that I am using. On my personal pc's and laptops I am accustomed to always using the "master administrator" account since Windows 95.
My problem seems to be burried way deeper :(

Thank you for your help.


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#15
April 10, 2016 at 11:52:06
"I am accustomed to always using the "master administrator" account since Windows 95"

Had you been running the Enterprise Edition on your other computers "since Windows 95"? What you likely set up is an admin user account. It does not have the same capabilities as the master admin in Windows Enterprise Editions. It's explained in the link is response #12.


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#16
April 10, 2016 at 15:40:53
"Now I am thinking of uninstalling .Net framework (since the error seems to be associated with it) and reinstalling after (if) I can update windows"

Yep, that's the next step.

Error codes “0x80070643” or “0x643” occur when you install the .NET Framework updates
http://support.microsoft.com/kb/976...


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#17
April 10, 2016 at 16:07:43
Hi riider,
I am telling you, that was the first thing I did after I acquired the laptop in my name.
Thanks again.

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#18
April 10, 2016 at 16:16:04
Hi johnw,
Nope, that didn't do either.
Well I give up. I think I have to live with a no Windows update situation. Maybe in time when I get the courage to install all the programs, configurations etc from scratch I may do a reinstalation of win 7.
Thanks for your help.

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#19
April 10, 2016 at 16:25:35
No prob onurcakaloz, you gave it a pretty good shot.

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#20
April 10, 2016 at 16:26:38
"that was the first thing I did after I acquired the laptop in my name"

Please explain how you cracked the Mexx master admin password. The fact that you're seeing "updates are managed by my systems administrator" tells me that you haven't.


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#21
April 11, 2016 at 02:00:36
Dear riider,
As I had explained in my first definition of the problem "The systems admin at that time had given me a CD to be able to build myself an admin user." It has been over 5 months now so I don't quite remember the details of the operation but it was a boot up cd, and probably worked similar (maybe the same as) to your suggestion.
I appreciate your persistence in trying to solve my problem and understand where you are coming from. Thank you very much.

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#22
April 11, 2016 at 05:39:41
"I think I have to live with a no Windows update situation"

This may be the way to go.

How to update Windows 10 offline without Internet connection
http://www.thewindowsclub.com/updat...

"Portable Update free download

Download Portable Update here for free. Works with Windows 10, Windows 8.1, Windows 7, Windows Vista and Windows Server 2012/2008"

message edited by Johnw


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#23
April 11, 2016 at 11:58:44
I found a similar software for Windows 7. Anvisoft Windows Update Downloader. It worked more than 6 hours, downloaded and installed 78 updates. The Windows Update still does not work but when I check the installed updates I can see all the new updates installed. :)
Problem solved.

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#24
April 11, 2016 at 14:30:52
"I found a similar software for Windows 7"
The link I provided, does cover W7. I edited my post so that googlers will know.

"Anvisoft Windows Update Downloader"
Nice work, I did not know about that one.

"Problem solved"
May I see a screenshot of the Windows Update page please.

Control Panel > Windows Update > Check for updates

Image Uploader ( I upload to Imgur.com for images & zippyshare for files. Neither need an account ) Give us the links please.
http://www.softpedia.com/get/Intern...
http://zenden.ws/imageuploader_ru
How to use for images.
http://i.imgur.com/mWxzNlv.gif
http://i.imgur.com/ODCCcPf.gif
http://i.imgur.com/zalhLtW.gif
For other files.
http://i.imgur.com/FhtnM6c.gif
http://i.imgur.com/Wg3nZ4G.gif
http://i.imgur.com/txFkgpT.gif



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