Solved echo voice told me to configure my setup and audio recording

February 12, 2014 at 01:38:06
Specs: Windows 64
I have tried to configure Skype setup but to no good. I can hear and see people on the line but they cannot see or hear me. .My laptop is only a few years old and is running beautifully. I had a update on Skype and since then it stops my computer from starting up until Skype comes up on the screen before I could get anything.

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✔ Best Answer
February 13, 2014 at 08:50:29
If you go into "Skype > Tools > Audio Settings" when you speak do the little green bars move along? If not, first check the drop-down at the top and make sure it is set for your webcam rather than your normal system audio device.

Otherwise, below that sound can either be set as automatic or manual. In the manual setting you can move the slider along with the mouse, to full on if necessary.

Always pop back and let us know the outcome - thanks

message edited by Derek



#1
February 12, 2014 at 03:17:28
Did it work fine before the update?If so maybe something went wrong with the update try to uninstall the update and then try again

Davidw


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#2
February 12, 2014 at 08:58:56
Check that your webcam is working. This is a likely reason that they cannot see or hear you. There is often an offline webcam check available, if not in Skype go to:
Tools > Options > "Audio Settings" and "Video Settings" and check it there.

"it stops my computer from starting up until Skype comes up on the screen"
Sorry, not sure what this means can you explain in more detail please?

Always pop back and let us know the outcome - thanks

message edited by Derek


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#3
February 12, 2014 at 18:53:44
Thank you for your support and now at least they can see me but not my voice. Fay

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#4
February 13, 2014 at 08:50:29
✔ Best Answer
If you go into "Skype > Tools > Audio Settings" when you speak do the little green bars move along? If not, first check the drop-down at the top and make sure it is set for your webcam rather than your normal system audio device.

Otherwise, below that sound can either be set as automatic or manual. In the manual setting you can move the slider along with the mouse, to full on if necessary.

Always pop back and let us know the outcome - thanks

message edited by Derek


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