e mail not connecting

October 15, 2013 at 11:17:50
Specs: Windows 7
when getting email screen comes up saying
"Sending of password did not succeed. Mail server pop.stratanet.com reported log in failed"
when O.K. button is pushed next screen asks to retry or change to new password.

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October 15, 2013 at 11:44:22
Are you sure you've entered your password correctly? Try logging in here: webmail.ubtanet.com

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October 15, 2013 at 12:14:08
I can get email through Strata but I use Mozilla Thunderbird, have for several years. This is the first time having a problem.

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