DVDRW drive won't work!! Windows 7

Acer / Aspire 5742z
July 7, 2012 at 21:02:05
Specs: Windows 7, 1.999 GHz / 3766 MB
Could I get some help please, my dvd drive won't work.

I've a Acer Aspire 5742z Notebook
Intel Pentium P6100
Intel HD Graphics
4GB DDR3 Memory
Acer Nplify 802.11.b/g/n
DVD Super Multi DL drive

Windows 7 64bit Home Premium

In device manager there is a yelllow symbol on ethernet controller and printer port!

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July 7, 2012 at 21:55:44
What doesn't work about it? Does it not read CDs? Not read DVDs? Not eject?

You've been helped by a 14 year old.

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July 7, 2012 at 22:45:14
Doesn't read cd's or dvd's will eject though.

Should my Windows Product key that's on the bottom of my laptop match the key in My Computer?

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July 8, 2012 at 04:32:33
Since you have multiple hardware issues (yellow warnings in device manager) I would recommend downloading an updated complete set of all of your drivers from the manufacturer's website and installing them.

Your Windows key will not match the one on the tag, especially if you are looking at the Windows basic information window (Computer/right click/properties).

You have to be a little bit crazy to keep you from going insane.

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July 8, 2012 at 08:04:32
I agree that re-installing drivers would be in order. Especially the SATA AHCI drivers. Get them from the link below.


Did you by chance re-install Windows 7 using a Non-Acer disk?

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