Solved Doesn't using the System Restore Disk remove all files?

January 20, 2015 at 13:21:36
Specs: Windows 7, i5 CPU; 8192 MB Ram
My HP Pavilion dv7 Notebook fails the Short DST test, the Run-In Test and the System Tune-Up. It ran the Start Up test for nearly 12 hours without any result. I've tried using the advanced boot options, selecting "Last Good Configuration". No result.

I have a system restore disk, but if I use it, won't that completely remove all old files, photos, etc.?


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#1
January 20, 2015 at 14:07:28
Yes

First copy all files you don't want to lose (personal stuff usually) to external storage, typically dvd but to another external hard drive too if possible. Check copies are accessible on at least one other working system if possible . Then consider yor ca Tory rest/restore routine - if reLly necessary.

Why the need for the reset etc?

Some systems may offer to preserve files, but better to sAfeguard them as above regardless; just in-case.

message edited by trvlr


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#2
January 20, 2015 at 14:45:09
✔ Best Answer
If the notebook is failing those tests, it means the hard drive is bad. Attempting to recover or restore Windows will just be a waste of time. Hopefully you have backup copies of all your personal files & programs. If not, you may be able to retrieve them & copy them off to an external HDD or USB flash drive by booting off a Linux disc. Time to shop for a new HDD.

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