Do I need to download driver for laptop CD-DVD burner?

Microsoft Microsoft windows xp home edit...
May 29, 2015 at 12:29:41
Specs: Windows 7, don't know
I think I need to download a driver for my laptop dvd/cd drive. It hasn't been working for a few weeks...I thought it was the discs that I was using but ... looking at 'my computer', it shows as a 'cd drive', and doesn't say anything about dvds... so I'm thinking I might have to reinstall the driver and/or software for the dvd? Can anyone advise? Thank you in advance:)

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#1
May 29, 2015 at 12:41:43
Go into Device Manager; right click on dvd/cd drive and "uninstall" it.

Reboot and see if windows finds it anew and then see how things are?

http://www.mcci.com/mcci-v5/support...


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#2
May 29, 2015 at 13:06:05
What will happen if I do this and the computer doesn't recognize anything?

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#3
May 29, 2015 at 13:20:34
Worst case is that the drive unit is faulty and that "may" be why it hasn't worked for a while...

If you're comfortable at going inside the laptop, you might remove the cover over the DVD drive (on the base); and check that the drive is securely installed - that it hasn't managed to come loose and thus disconnect itself?

Also it would be useful to ensure the drive is currently recognised (at least enabled) in the bios. If you need to help doing that then post back with the make/model of the laptop?


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#4
May 29, 2015 at 13:28:09
It should find it but if it doesn't you can do a hardware search. It's a little different with windows 7:

http://www.sevenforums.com/drivers/...

You say it 'hasn't been working'. Is that just for burning DVDs? Does it read CDs and DVDs? Does it burn CDs?


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#5
May 29, 2015 at 14:06:04
Just to clarify that Uninstall in "Device Manager" is not like a normal uninstall, provided you DON'T say yes to it "removing the software" if it should ask. All it does is remove the links to the software. On restart it should find new hardware and install it again. It has been known to fix issues.


EDIT:
If it doesn't find the hardware most likely the drive is faulty.
Always pop back and let us know the outcome - thanks

message edited by Derek


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#6
June 10, 2015 at 00:58:24
Many of the 'driver update' sites cause more problems than they solve. Best to get any updates from the support site for your system or motherboard or the hardware manufacturer--Intel, AMD, etc.

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#7
June 10, 2015 at 05:35:52
"Install the most accurate and up-to-date drivers to maximize your PC performance"
That reads like marketing blurb - spam.

Stick with #7.

The spam post has now been removed.

message edited by Derek


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#8
June 10, 2015 at 06:08:30
Thank you all! It is now only recognizing cdr's, not dvd's ... don't know why though ... sadly/happily I'm one of those who cannot get rid of all of my old pc's, so I've been using an old one to burn dvd's lol ... still would like to figure out what's wrong with my laptop cause it doesn't make sense to me that it would suddenly not recognize any dvds... wierd.... if I tried to take out the player then put it back in would there be any risk to my laptop or just to the player?
Take care
Karen

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#9
June 10, 2015 at 09:43:03
I seem to recall that CD uses a different laser to DVD; and this discussion is about that...

http://club.myce.com/f61/does-dvd-w...

It may well be that the laser for DVD hath died a death...?

A replacement drive may not be all that expensive; but you need to ensure you get one that will fit into your laptop etc... There are slight (and not so) differences between some models of laptop burners.

However a decent external cd/dvd burner is likely an easier (and possibly cheaper) option. I have tested Samsung various; and currently testing a "new" Liteon slimtype eBAU108 5 L model. The Liteon has a tray opening with the "release button on the front face of the tray. Many Samsungs have that button on the top of the case - often near the rear... Not exactly the best place... Currently the Liteon is around at £20 or so in the UK and likely similarly in N.Am etc.?


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#10
June 17, 2015 at 08:19:31
Response from Lashandra27 is spam.

Always pop back and let us know the outcome - thanks


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