disk read error, failed system recovery

January 12, 2011 at 15:34:28
Specs: Windows 7
Whenever I boot up normally I get a Disk read error, whenever i boot up with the recovery disk im able to go into the system recovery options, but the options state two options. use recovery tools that can help fix problems starting windows, select an operating system to repair, if your operating system is not listed (which its not) click to load drivers and then install drivers on your hard disks.

The 2nd option is to restore your computer using a system image that you created earlier. But i dont have a system image, unfortunately I never created one

I dont know which drivers to install on this process. And if it helps i had this same problem just yesterday but the Operating system was listed then i was able to boot up windows. Today I cant even do that.

I would take it to a shop but I havent the money for that at the moment this is my last chance, I dont really know too much about drivers and such only the basics so detailed information would be nice


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#1
January 12, 2011 at 16:58:02
Please supply system information. Manufacturer, model number, any details you have written down or remember, any changes you made to hardware or software before you began having problems. Describe any minor problems that you may have experienced prior to this but ignored, or could not figure out, or thought you fixed. The more info the better.

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#2
January 12, 2011 at 20:54:23
Its a gateway GT 5662. Basically the weeks prior i had just downloaded adobe after effects, with trial 3rd party plugins, I had avast actively scanning with all shields up. Just yesterday I ran a boot up scan through Avast as soon as I was able to load up windows but it froze on the middle of a scan and i haven't been able to boot up since, instead of Saying "Starting windows" with the windows 7 graphic. since that boot up its switch to loading windows files with a grey bar loading the windows files.

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#3
January 12, 2011 at 22:29:54
The way to restore Gateways is to hold down the ALT Key and repeatedly hitting f10/ f11 then it should bring you to a boot sequence screen then choose the HDD and then hold down ALT and repeatedly hit f10/f11 again that should prompt the restore feature for gateway. If that doesnt work the only way to do it is to boot into windows and run the eRecovery program.
the drivers its asking for came on the driver cd that originally came with your machine, you probably need the sata drivers.
also if you might download the support tools for the HDD from the manufacturers site as it does sound as if your drive may have some damaged sectors.

i hate computers!
but cant help myself....


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#4
January 13, 2011 at 00:18:42
I went to the website and downloaded the SATA drivers to a USB, loaded up the drivers when it asked me to, restarted the computer and it still cant find my windows. Iv tried rebuilding the BCD stope, because a friend had said that my bootmgr was gone, so i did

bcdedit /export C:\BCD_Backup

ren c:\boot\bcd bcd.old

bootrec /rebuildbcd

As i was looking through the folders on my X drive from the CD I couldn't find anything listed as my C or D drives just X and the flash drive i inserted was registered as C, upon restarting i listened carefully to the hard drive, it made a sound like winding up like a toy. Im wondering if my hard drive is just shot, or if its my system not recognizing my hard drive.


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