Solved cpu will not boot, end up on blue screen

September 26, 2011 at 16:33:42
Specs: Windows 7
I have a 18 month old homeade jobber. It has worked fine for 18 months. I believe my 3-year-old son did one to many inproper shutdowns on the machine. After his last one, it seems to be booting normally but gives me a blank screen with no icons once it finishes the boot. ctrl-alt-del does bring up task manager which i found strange.

chckdsk was normal
restore would not work
repair startup did not work
tried some bootrec.exe stuff that did not work
memory test came back ok
i can get it in safe mode, but restore does not work in safe mode either.

any help would be appreciated by my 3-year-old mostly?


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✔ Best Answer
September 27, 2011 at 21:20:30
You can download a linux live cd, that boots your system in graphical mode and lets you backup your data to a stick.
There are alot of Linux Live CD, one of them is here.
http://ftp.halifax.rwth-aachen.de/o...

But you need a way to burn it on CD first.
Maybe you're able to manage this in safe mode.

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#1
September 27, 2011 at 11:20:55
When getting the blank screen, press CTRL+ALT+DEL, click File / New task and type in explorer, then click ok.

Report back the result.

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#2
September 27, 2011 at 12:31:36
windows cannot access the specified device, path, or file. you may not have the appropriate permissions to access the item

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#3
September 27, 2011 at 15:44:02
Try to start windows in safe mode by pressing the F8 key at startup.
Does the safe mode work?

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Related Solutions

#4
September 27, 2011 at 15:53:34
yes, safe mode works

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#5
September 27, 2011 at 16:07:18
Ok, so in safe mode, click Start / Run and type in msconfig and click ok.
In msconfig, click the Startup tab.
If possible, post the result for review.

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#6
September 27, 2011 at 16:31:59

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#7
September 27, 2011 at 17:12:35
Seems to be ok so far.

Start in safe mode, start regedit, go to the following registry keys and check the value of the shell entry.

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon\
Shell = explorer.exe

and

Maybe this one isn't there and it's quite ok.
HKEY_CURRENT_USER\Software\Microsoft\Windows NT\CurrentVersion\Winlogon
Shell = explorer.exe

If one of them is not set to explorer.exe, you have to change it.

Again, if the second one in HKEY_CURRENT_USER is not there, it's ok as is.

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#8
September 27, 2011 at 17:33:42
first one is set to explorer.exe

second entry is not there


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#9
September 27, 2011 at 17:39:09
Hmmm, the only thing I would try, is to the startup programs in msconfig, reboot and see what happens.
If this works, you have to reenable the startup programs step by step with rebooting after each program you've reenabled.

It's Sisyphean task.

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#10
September 27, 2011 at 18:43:44
i interpreted your last response as to disable everything under startup tab in msconfig and reboot.

i got the same results.

this is an odd one.


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#11
September 27, 2011 at 19:03:21
One last thing you can try.
Create a new user in safe mode, reboot and login with the newly created user in normal mode.

Please report back.

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#12
September 27, 2011 at 19:38:56
from safe mode, when i try to launch control panel or pretty much anything else including windows explorer i get the following

windows cannot access the specified device, path, or file. you may not have the appropriate permissions to access the item


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#13
September 27, 2011 at 19:59:55
It's indeed quite odd!

Is there Internet Explorer 8 installed on your computer?

If so, boot to safe mode.
Click Start / Control Panel / Add or Remove Programs / Add / Remove Windows Components and uncheck "Internet Explorer Enhanced Security Component"
Click next then close and reboot to normal mode.

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#14
September 27, 2011 at 20:10:34
not sure if IE 8 is on there or not.

can't get into control panel without getting the error

windows cannot access the specified device, path, or file. you may not have the appropriate permissions to access the item


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#15
September 27, 2011 at 20:21:48
So last option came to my brain is, to boot from winxp installation cd and do a repair from there.

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#16
September 27, 2011 at 20:30:57
that gets even weirder. it says all is well and nothing to repair.

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#17
September 27, 2011 at 20:39:07
That's the point, where I suggest to save all necessary documents, pictures, music a.s.o. to a USB-Stick and install windows from scratch.

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#18
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#19
September 27, 2011 at 20:55:54
As long as one has the option to save the necessary docuements to e.g. USB Stick, I strongly suggest to do so.

There is maybe a virus, but I personally prefere to do a fresh install when the system was infected by a virus.
You never know, what else had been change in the registy or you may face some missing library file or something like that.

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#20
September 27, 2011 at 21:05:42
that would be my issue. not sure how well i am backed up. but, i can't launch windows explorer in safe mode so i don't see how i can move my docs to a data stick. i guess i am gonna have to yank the hard drive to make sure i got my stuff before i reinstall the OS. thanks for the try. i was out of ideas.

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#21
September 27, 2011 at 21:20:30
✔ Best Answer
You can download a linux live cd, that boots your system in graphical mode and lets you backup your data to a stick.
There are alot of Linux Live CD, one of them is here.
http://ftp.halifax.rwth-aachen.de/o...

But you need a way to burn it on CD first.
Maybe you're able to manage this in safe mode.

You are expecting our help, we are expecting your response !!!


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#22
September 28, 2011 at 10:52:06
to save you installing all your programs with a full reinstall, if you have the win 7 dvd you can follow the install but choose upgrade, this will keep all your programs and files etc and reinstall over the windows system files, try this before you do a full reinstall,after saving your files of course, if it fails you have lost a couple of hrs, if it succeeds you will not have to reinstall all your programs and settings.

i hate computers!
but cant help myself....


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#23
September 28, 2011 at 16:28:57
i can't get the CD/DVD drive to work in safe mode or after boot up normal. I can only get it to boot from disk. i don't think i can do the upgrade install from bootup, i believe it will only allow that after boot.

the more this plays out the more i am thinking this is a virus


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#24
September 28, 2011 at 16:36:57
So is there another computer, where you can download the ISO file and burn it on to CD?
Or maybe a friend can do this for you.

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#25
September 30, 2011 at 17:14:53
that was cool. moved about 10 gb worth of stuff and then did a clean install. i am good now.

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#26
September 30, 2011 at 19:21:38
Great to hear that and I'm glad to help you.

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#27
September 30, 2011 at 19:50:19
before i did your linux trick i ran a memtest+ v4.20 that found two errors that i did not understand. maybe it is hardware, but the reinstall went without a hiccup.

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#28
September 30, 2011 at 20:24:51
Great!
Don't forget to install antivirus, personal firewall and microsoft security updates.
And, if possible, make an image of your fresh installed system to save a lot of time, when you run in such problems next time.

Paul

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