Copying/Pasting HTML format Outlook mail and Word documents

April 14, 2012 at 09:43:22
Specs: Windows 7
I am using a newly acquired Dell Vostro 3750 with Outlook Mail 2010 and IE 2010

When I first ‘boot up’ I am able to use the copy and paste of HTML formatted Word documents/Outlook emails without any difficulty and am given the 3 normal paste options to choose from.

However, after some time (and I think it might be after I have opened Google in IE) I lose this facility and am given only the paste option of ‘Text Only’ and am not able to paste the HTML formatted document/email. The only remedy I have found is to shut down all open programmes and restart. It then reverts to the choice of 3 paste options.

One help suggestion was to close any SKYPE ‘click to call’ add on, but I have not downloaded this programme. The whole ‘copy and paste’ issue with the new Windows system seems to be quite prevalent among many ‘forums’

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April 14, 2012 at 11:20:01
Even if you didn't download Skype, it could've been installed by Dell. Check the Programs and Features list.

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April 14, 2012 at 12:52:54
Does this mean new or used??? newly acquired Dell Vostro 3750

Text, talk, drive...CRASH.

Hang up and drive @#$%^^

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April 14, 2012 at 13:41:03
Thank you RMT2 and jefro.

I have checked the programs and the' click and call' add on has definitely not been installed.

I purchased the DELL new in March.

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April 14, 2012 at 19:11:37
Is there anything in list with "Skype" in it?

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April 14, 2012 at 23:53:29
Thank you RMT2. I have deleted my SKYPE programme completely and then reinstalled it. It seems to have done the trick, so I am very grateful to you for perservering with your advice to this somewhat elderley and tentative computer user! If the problem returns I will return to you for more sound advice. Thank you to Tom's Guide as well.

I do have another question about spelling which I think I need to start in a new discussion? Perhaps you could help with this as well. I will entitle the discussion 'Spelling Language'

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April 15, 2012 at 08:14:20
You're welcome for the help :).

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