Continual Reboot after Update Download

February 3, 2011 at 13:35:31
Specs: Windows 7/XP Dual, ?/3gig
I downloaded 13 updates of which 3 were for Windows 7 and 10 were for various Office components. There were also 3 Net Framework (?) updates which I also downloaded. The usual "Reboot" statement appeared and I clicked to allow the system to do so. As normal the message appeared "Do not switch off your computer" etc. and I left it to do its own thing. The system duly began its reboot process and the message came up "Please wait system initialising". I have never seen this one before and as I waited the system switched off and started rebooting again. This happened three times.

Fortunately I had a back-up (made two days previously) which I used and I was back in business. Once again I was advised that backups were available for download but this time I download only the Win 7 ones, rebooted and the same thing happened again. Unhappily I never kept a note of the reference numbers but I will when next I am advised.

Therefore the question is is there a problem with my system or is there a dodgy update in the mix? I'll get back with the numbers if needed.


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#1
February 3, 2011 at 13:43:41
I think there is a problem. One of our Virtual Office employees was having the same problem after the last update. Her solution was the same to boot to last known good configuration. Looks like Black Tuesday strikes again.

I just tried it on my personal laptop and it did ok, granted I am running Windows 7 Home on my personal. Not sure what the problem is yet.


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#2
February 3, 2011 at 13:51:56
Struth that was fast, Thank you ace-omega I'm glad someone else has had the same problem with recent updates. No advice regarding new updates has appeared yet but when it does I'll note the numbers.

Late edit:

The numbers are KB975496, KB976422, KB979538. There were also two Microsoft Security Essentials updates but I doubt they were the problem.


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#3
February 3, 2011 at 21:22:47
You can try them one at a time if the appear to be important ones and/or you can send MS off a note about the problem.

You have to be a little bit crazy to keep you from going insane.


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#4
February 3, 2011 at 22:48:42
Thank you Fingers I have made a fresh back-up and I'll try them one at a time as you suggest.

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