Solved Connect Kyocera s2100 cell phone to Windows 7 PC

February 6, 2015 at 18:15:36
Specs: Win 7
I tried to connect my Windows 7 computer to a Kyocera S2100 cell phone
via USB data cable. Windows and the phone recognized that a connection
had been made, indicated by beeps from each, but Windows put up a
message saying it could not find a driver. The phone does not show up
under "Devices with removeable storage" in My Computer.

One website says to go to Settings > Mode Settings on the phone and
select "Mass Storage Mode", but there is no "Mode Settings" on this phone.

I asked Kyocera Technical Support if they had a driver, and the person there
replied:

> We would be more than glad to provide you the drivers for your
> Kyocera/Sanyo phone, However, We are focused in our Kyocera smart
> phones at the moment, and the drivers for the featured phones have been
> discontinued.
>
> If you need to transfer information from a featured phone, what you can do
> is to get a special software that allows you to transfer information from any
> phone to a computer, or to another phone directly, you can get more
> information at: www.datapilot.com
>
> You can also try to go to a store from your service provider and ask them
> to transfer the phone's information for you, since some stores have this
> software.
>
> We are really sorry for the inconveniences, we would appreciate your
> comprehension.

What do you think I need to comprehend? The datapilot.com link is to
pay programs. Were the drivers deleted from the web so that people
would buy datapilot's programs? Or what?

Can I connect the phone to the PC via my snazzy new data cable?

-- Jeff, in Minneapolis


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#1
February 7, 2015 at 03:43:00
✔ Best Answer
If there is no mass storage mode on your phone, a new data cable of any kind won't make any difference.

Check you phone settings again for "mass storage mode". Without that mode you cannot do what you are trying to do.

The generic mass storage driver is built in to Windows but unless you can switch the phone to "mass storage mode" Windows won't be able to install that driver.

If all you need to do is transfer data from/to the phone's memory card, buy a card reader & plug it in to your computer's USB port.

Then remove the memory card from the phone and insert it in to the card reader. Than gets around your current problem as far as the memory card is concerned.

message edited by phil22


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#2
February 7, 2015 at 09:00:26
I have this phone because the plan is very low cost, and apparently the
phone itself was low-cost, too. If it stupidly has no mass storage mode,
then I guess I'll just have to transfer the data via email. The user guide
doesn't say anything about a removeable memory card, and the only
place one could possibly be located is under the battery.

Why would it not have a mass storage mode? I can't imagine that
saving any significant cost to the manufacturer. As I said, both the
phone and Windows recognize when I have connected them, so all
the hardware seems to be there.

What do you think the Kyocera Technical Support person meant by
"the drivers for the featured phones have been discontinued." ?

-- Jeff, in Minneapolis


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#3
February 8, 2015 at 20:10:17
The link below shows the specs for that phone. Doesn't appear to have much internal memory and no memory card.

http://www.phonescoop.com/phones/ph...


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