Computer's sickness

May 11, 2011 at 08:53:26
Specs: Windows 7, 2 GB

I recently installed Windows 7 on my machine and the monster did much devastation. My modem's two ports got paralysed, the Front plug-ins for skype connection function no more; internet connection through a modem became a thing of the past--and what is the worst, many of my MS Word files stored in different folders simply disappeared.

And another problem occured. Mails in outlook express are no more opening.

Does anybody know any solution for all these ailments of my computer?

And has anybody sued Microsoft Corporation for all this irresponsibility of theirs?

Best wishes!


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May 11, 2011 at 09:14:20
You likely need updates (drivers and software) to solve your problems.

"And has anybody sued Microsoft Corporation for all this irresponsibility of theirs?"

I'm not a big fan of Microsoft myself, but I'd be willing to bet that their butt is covered pretty well in their EULA.

"Channeling the spirit of jboy..."

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May 12, 2011 at 14:02:20
Sounds like user error to me, but what do I know.

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May 12, 2011 at 14:02:39
The solution may be that you shouldn't upgrade by yourself. It may be that you should consider buying a computer with windows 7 pre-installed and warrantied for your protection.

1/3 of highway deaths are caused by drunks. The rest are by people who can't drive any better than a drunk.

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May 12, 2011 at 16:19:13
It might sound strange but when you want to make a salad but it doesn't taste well because of the dressing. Don't blame the lettuce!

Microsoft will never be responsible for the fact that hardware or 3rd party software isn't working under W7.
Microsoft is responsible for the operating system and nothing else.
If there's no good working software or driver available you need to hold the manufacturer responsible.

For example:
When your printer is a Lexmark product and Windows doesn't recognise it then Lexmark should provide the drivers and software to make it work under W7.
No W7 drivers means the manufacturer is either too lazy to make them or want you to buy a newer model.
That's how they keep the economy going.

Now back to your problem.
Since you talk about outlook express I think this was an upgrade from XP to 7.
Reading the messages on your screen while installing W7 should have triggered some alarms!
So all the data is gone if there's no backup of it.

Your frontpanel connectors are connected to your soundcard or directly to your motherboard.
When you don't have the (correct) drivers to make your soundcard and other onboard devices accessible results no input/output.

W7 doesn't screw up your modem!
Only bad drivers or the lack of it can cause bad or no communication.

With all the info you have given so far makes me think you didn't install all the drivers that are needed to make your motherboard working correctly.
So all onboard devices such as your chipset, soundcard, network adapter etc. etc. can't be recognised (correctly) by windows.

Start retrieving the necessary drivers and install them and you might end up with a good working computer.

Good luck!

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May 12, 2011 at 19:14:05
I will repeat a message often found here, just to add a little bit more:
If you are planning to upgrade to Windows 7, follow these steps:
1- Check Windows 7 compatibility tester on MS Windows 7 site. (This will point out potential problems for you to decide if this will be an easy upgrade, or you will need to be an experienced user in order to make it work, if at all. Decide this carefully)
2- IF you get an all clear on #1 (or are brave), download Windows 7 drivers for all of your hardware (STOP if you do not find ANY of the needed drivers) to an external device.
3- Collect all of your install disks for programs you plan on using again (especially if upgrading from XP, or doing a clean install) and any downloaded installers (to an external device).
4- Back up all of your personal files and export emails and bookmarks to an external device for reinstalling later.
5- Proceed with the upgrade IF all above is completed satisfactorily (note XP requires a clean install while Vista as the choice).

You have to be a little bit crazy to keep you from going insane.

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