Solved Computer won't open any programs

April 25, 2012 at 23:16:46
Specs: Windows 7, inTel core i5 /4gigs
Hey everyone, I recently downloaded a program on my Windows 7 called Speed Gear.
http://softcows.com/speed_gear.htm

I am not entirely sure what happened afterwords. As I was installing, most of my programs began freezing, and once I restarted I got a blank screen with no icons/taskbar. After restarting in safe mode and performing a system restore to the previous update everything seemed fine.

However, I started getting all sorts of notices about programs not functioning:
1) AVG told me I needed to renew my license (can't really be possible since I use the free version)
2) Skype tells me my "parameter is incorrect"
3), Windows live messenger opens up, but the login screen is completely blank and I can't click anything
4) When I tried to install Malwarebytes, I get "error code 80040154" and something about "cocreateinstance class not registered"

I have no idea what could be wrong, since the computer doesn't seem to recognize itself or the programs and I can't perform a system restore to a previous date. I've spent a while trying to fix it, but I can't really seem to figure it out. Any help would be appreciated :D.


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✔ Best Answer
April 26, 2012 at 22:46:37
Thank you everyone! I ended up being able to reformat the entire thing. Nothing really worked, so I pressed f10 when I booted the computer to go into Vaio care. For some reason none of the commands would work when I tried to open it at the desktop, start menu...and even the actual button that says VAIO. Great work everyone!!!!!


#1
April 25, 2012 at 23:42:16
So basically you registry is corrupted.

Tap F8 when you are booting the computer and select "repair my computer"

Now log into that and run the CMD

Type

chkdsk C: /r

wait for that to finish, exit the cmd windows

now do a windows restore, about a day or two before this happened.

Reboot, scan your computer for viruses


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#2
April 26, 2012 at 05:20:54
A couple of other things to try:
Start in Safe Mode. Try a system restore from there, but go back a week or two. Restart in Safe Mode with Networking. Download a new copy or Malwarebytes but rename it when you save it (any name will do but keep the extension the same, use something like 'MyHelper'). When you install it, it will ask you where to save it, rename the folder as well. Update it and run it.
If you cannot do these, use a Windows 7 Repair Disk (you should have mode one when the machine was new), boot to that and initiate a System Restore from there since it uses the uncorrupted program on the disk rather than the one on your hard drive. Try going back even further this time, maybe a month. If you did not make the Repair Disk you can make one from another Windows 7 machine BUT both have to be either 32bit or 64bit. If someone lets you use their machine to make the disk (CD), do them a favor and make one for them also, someday they may need it too. Once you have it restored, run Malwarebytes (updated) and update and run your antivirus program as well. Remove all they find and empty the Quarantine section/folder.

You have to be a little bit crazy to keep you from going insane.


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#3
April 26, 2012 at 09:30:20
I just booted in safe mode, and tried to do system restore but for some reason there are only two restore dates open to me. One on April 20th, and the other from April 25th. I've tried both and it ends up failing after "loading" for around 5 minutes.

""System restore did not complete successfully....
Details: System Restore failed while deleting the following file/directory.
Path: D:\
An unspecifie error occurred during System Restore. (0.x8000ffff)"

I don't think I have access to a Windows 7 disk. This stinks :S. The computer I'm using right now is a Mac on bootcamp.

Should I just boot in safe mode and run the chkdsk?
Just did that and I get this message:
"The type of the file system is NTFS.
Cannot lock current drive.
Chkdsk cannot run because the volume is in use by another process. Would you like to schedule this volume to be checked the next time the system restarts?"


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Related Solutions

#4
April 26, 2012 at 11:44:47
"Chkdsk cannot run because the volume is in use by another process. Would you like to schedule this volume to be checked the next time the system restarts?"

Did you hit Y key then Enter key and restart the computer?

Always pop back and let us know the outcome - thanks


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#5
April 26, 2012 at 11:59:39
If you are on a boot camp partition, then the system restore is failing because it cannot modify the Mac HFS partition.

You need to boot to safe mode, go to control panel, click on system, click on system protection on the left side of that window. Now in the list, highlight your D: drive and click the configure button, Now turn off system protection on that drive.

Reboot back to safe mode and do your windows system restore again.


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#6
April 26, 2012 at 12:17:02
I pressed y but nothing happened after I restarted. Also, I'm only on my Mac because my laptop is down XD. My Sony Vaio is the one that got messed up. I just downloaded something called X17-58997.iso from PCworld. My laptop didn't come with the Windows 7 Disc, and when I try to open the Windows Help and Support menu, nothing happens. The .iso is Windows 7 64 bit. Do you think this will be useful in wiping my computer? I already backed up my info.

Oh, I just tried the chkdsk again, it's at stage 1 of 5. I will update everyone when it completes. Thank you everyone, for giving me helpful suggestions!


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#7
April 26, 2012 at 12:22:07
Give us a link to the PC World web webpage.


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#8
April 26, 2012 at 12:28:29
Yes I thing you should restore it as long as your drive passes that check disk. If you have your data backed up. Tap F10 when booting and that should take you to the restore. Or you can tap F8 "repair my computer" in there you will find the Sony Restore as well. You can also start it in windows by typing restore or recovery in your search bar.

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#9
April 26, 2012 at 13:03:08
My check is still going, and it's been maybe 40 minutes. Stage 4/5.
The link is:

http://www.pcworld.com/article/2489...

and I chose the Windows 7 64 bit version.

Gretti, I have tried to use the f8, repair my computer thing, but it tells me nothing's wrong. At the end of the disk check, what should happen? If there's something wrong with the disk, will it let me know what I can do to fix it?


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#10
April 26, 2012 at 13:06:56
"Or you can tap F8 "repair my computer" in there you will find the Sony Restore as well"

The check disk should tell you it modifies anything, or it will say that no repair was needed.


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#11
April 26, 2012 at 13:10:10
Thx for link info gooser - I just wondered what it was about.

For the time being I think it best if I generally leave you to continue with Gretti so that you don't get into information overload.


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#12
April 26, 2012 at 13:34:08
Alrighty. I'm on stage 5 right now. Seems to be taking a really, really long time. Gretti, do you think that the link I posted above is safe to try if the "F8 repair my computer" doesn't work? I'm going to try repair after chkdsk finishes, first.

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#13
April 26, 2012 at 14:19:39
If you tap F8 "repair my computer" and it automatically tries to repair your computer. After that it will tell you that it failed and can fix your computer. There should be a link for other advanced repair options that will take you to the recovery console, where the Sony Recovery Utility lives.

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#14
April 26, 2012 at 15:14:23
Wow, after 2.5 hrs it finished. It's just restarting right now, but nothing came up. It told me "The Volume is Clean". I wonder why none of my programs seem to be working properly..

I just tried the F8 repair tip.
It told me it could not detect anything wrong, so I clicked advanced options and it brought me to a page with these options:

Startup Repair, system restore, system image recovery, windows memory diagnostic, command prompt.

I clicked system image recovery, but it said Windows couldn't find a system image on the computer. My laptop didn't come with the Windows 7 Disc, but I thought all the laptops already had a copy we could access...


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#15
April 26, 2012 at 16:33:58
Yeah, it's not seeing your restore partition if it didn't give you an option for it. See if you can lauch the restore taping the F10 key, If not use the recovery in windows.

Click the Start button, then click Help and Support .

NOTE: If the Help and Support link is not available on the Start menu, re-enable the link in the Taskbar and Start Menu Properties window.

In the Windows Help and Support window, click Backup & Recovery .
Under Backup & Recovery , under VAIO Recovery Center , click Launch VAIO Recovery Center .
In the VAIO Recovery Center window, under Choose a program , click to select the desired option:

Windows Backup and Restore
VAIO Hardware Diagnostics
Reinstall Programs or Drivers
Restore C: Drive
Restore Complete System
Create Recovery Discs
Wipe and Erase Data


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#16
April 26, 2012 at 18:08:49
I followed some of the instructions and ran VipreRescue. It finishe the scan in 2 hours and found one threat. It said "Startling clean", but then something popped up in yellow text, saying:
"Quarantine failed. [183]
ERROR: Clean Failed"

Also, I tried opening Windows Help and Support, but the weirdest thing happens. I click it, and it seems to be loading, but nothing happens afterwards.


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#17
April 26, 2012 at 18:50:11
Sony says:
http://www.kb.sony.com/selfservice/...
Also: If you can make a Repair Disk like I mentioned above, the restore just might work.
Last Resort, purchase a Recovery Disk Set from Sony for your computer, just contact their support.

You have to be a little bit crazy to keep you from going insane.


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#18
April 26, 2012 at 19:42:19
Alright, so using that site from PCworld, I downloaded the WIndows 64bit iso. Using UNetbootin I burned a disc image onto my external hard drive. I restarted the computer and pressed f2 to go into BIOS. Under the Boot heading, I changed external boot from disabled to enabled, and also the 1st priority to external drive. I already had my external hard drive plugged in after I saved and restarted the computer...however it still restarts like normal without entering the reformatting window.

I tried the advice from Sony again, but it didn't really work for me.

I got stuck at:

In the System Recovery Options window, click the Next button.
Next to User name: , click the down arrow , and then click to select an account with Administrator rights.
Next to Password: , type the appropriate password for the account selected and then click the OK button.

In the system recovery options window, there's no "next", only "Restart" or "shut down" Aside from the other options, "startup repair, system restore, system image recovery etc". Itried system restore but it would say restoring files for five minutes, and then fail. System image recovery doesn't work either...I'm not sure what's wrong, since it can't detect the iso image I have on my USB.


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#19
April 26, 2012 at 22:46:37
✔ Best Answer
Thank you everyone! I ended up being able to reformat the entire thing. Nothing really worked, so I pressed f10 when I booted the computer to go into Vaio care. For some reason none of the commands would work when I tried to open it at the desktop, start menu...and even the actual button that says VAIO. Great work everyone!!!!!

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#20
April 27, 2012 at 05:20:40
Thought I'd just pop back to say it is good to hear that you managed to sort it - thx for the feedback too.

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