Solved computer online support on my windows 7

September 4, 2012 at 01:53:04
Specs: Windows 7
I’m not a techie person and I need assistance with regards on my computer issues. I need a fast and reliable computer online support. Do you have any recommendations for a company that offers a discount on their services?

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#1
September 4, 2012 at 02:31:47
✔ Best Answer
i don't know of any that give you a discount, but the type of assistance you refer to usually involves letting them access your computer remotely as if they were using the mouse to navigate around Windows instead of you, but you can of course see what they are doing. I've had my ISP do that to sort out a perplexing problem though of course that was free of charge. There's a list of third-party remote support services here: http://pcsupport.about.com/od/lives...

However, Computing.net is a free service which should be able to assist with any issues you have if you don't mind waiting maybe a few hours for replies to your posts. Support via remote access to your PC is fine as long as Windows is able to run, but it's useless if you need help when Windows won't start.


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#2
September 4, 2012 at 04:21:25
If you're thinking "online IT service" then I'd suggest you ask yourself some questions:

1. How comfortable are you with allowing "someone outside" access to your (or your company's) files?

2. What are you willing to pay for these services? Professional ones can be quite expensive.

3. Who on your end has enough experience to adequately describe precise issues you (or your company) have with your equipment. "Remote-diagnosis" can require some degree of technical knowledge on the "problem-end".

"Channeling the spirit of jboy..."


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