Computer not detecting HP C4180 scanner since

May 4, 2011 at 01:22:41
Specs: Windows 7
HP C4180 scanner not detected Windows 7
Printer prints and I can copy but computer does not detect scanner.
I've checked all cables, pwer cable , usb cable, changed ports, downloaded latest driver from HP but still no scanner detected.
Any ideas in plain English please.

See More: Computer not detecting HP C4180 scanner since

Report •

#1
May 5, 2011 at 07:58:47
Did you install the software BEFORE you plugged it in the first time?
Did you use the included software to do the install by their steps?
Have you tried a different USB cable?
Have you checked the power cable/power light?
Did you unlock the bed?
Have you tested the USB port with another device?
IF your scanner uses power from the USB port, does your MB support the powered device? if not, then you may need a powered hub.

I just checked you model#. This is an All-in-one Printer which includes scanning. This is not what you stated above, plus this is a few years old model.
Are you sure you have Windows 7 drivers for it? Did you download the Printing and scanning drivers and all other scanning software available for it from HP? Specifically for Windows 7?

You have to be a little bit crazy to keep you from going insane.


Report •
Related Solutions


Ask Question