Solved computer is playing ads

July 4, 2013 at 09:10:00
Specs: Windows 7
My computer is playing ads both when I am on the internet and when I am not. The ads seem to come on and stay on, but then may go away for awhile, and then return. I have run Norton scans and Eraser, but it is still happening

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July 4, 2013 at 09:24:35
✔ Best Answer
Hi Mrmcl,

Please perform complete scan using the Norton to check if the computer is infected.

Did you install any application after which the issue has started?

Also, perform clean boot as it may help in troubleshooting an issue caused by a specific application. Please refer to the link mentioned below:

You can always perform System Restore for the date the system was working properly. Please refer to the link mentioned below:

NOTE: System restore removes the application installed after the restore point but will not delete any file.

Thanks & Regards
Manshu S

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July 4, 2013 at 14:12:13
You could also run this freebie on it:
Let it fix all it finds.

The above program is good but most likely you will need more detailed attention.

Always pop back and let us know the outcome - thanks

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